Mercedes-Benz of Houston Greenway

I purchased a used GLE 300d from another dealership but have had it serviced by by MB of Houston Greenway for the last three years. Finding a reliable service provider for a diesel isn't easy since they h have had it serviced by by MB of Houston Greenway for the last three years. Finding a reliable service provider for a diesel isn't easy since they have become a rare bird. Chris Palumbo is a great service advisor and has always taken care of every request I've had, no matter how ridiculously OCD it is. The service is thorough, timely and cost effective and I recommend both the dealership and Chris to anyone that needs MB service. More

Excellent communication from the service department. Jerry Jow was my service rep and was very professional. I will always come back to this dealership Jerry Jow was my service rep and was very professional. I will always come back to this dealership More

Harshad is the very best no matter the situation, he genuinely cares , I will always go back to him genuinely cares , I will always go back to him More

Purchase went okay, I get a couple of follow up emails, all good, then I get a 6:00 AM text asking my opinion of the dealership waking us both. I’m irate and write an email to my salesman demanding an exp all good, then I get a 6:00 AM text asking my opinion of the dealership waking us both. I’m irate and write an email to my salesman demanding an explanation and an apology. No response. At the end of the day I send it again and copy two more people. Still no response. The next morning I get ANOTHER 6:00 AM wake up text. Obviously, a bit of insincerity about how much they care about me or my purchase. More

Very friendly and outstanding, very knowledgeable and helpful to everyone , very professional sales person was very nice helpful to everyone , very professional sales person was very nice More

Manny and Ravi were true professionals. I would recommend this dealership to all my friends and family. I would recommend this dealership to all my friends and family. More

The service attitude is very good, very responsible and very enthusiastic. VIP level service. The best sales I have ever met very enthusiastic. VIP level service. The best sales I have ever met More

Derrick King was very knowledgeable about selling cars. He went above and beyond to get me in the right car. Everyone was great no complaints at all. He went above and beyond to get me in the right car. Everyone was great no complaints at all. More

This team was so good I did not plan to buy a car that day, was convinced to do so and they provided me with all necessary assistance and even services that I thought I will pay for. My sales guy was cari day, was convinced to do so and they provided me with all necessary assistance and even services that I thought I will pay for. My sales guy was caring as well as the entire team More

I visited Mercedes-Benz of Houston Greenway to check out a 2016 Mercedes Benz E350 Sport. It was a nice experience there at the dealership. The sales person was very nice and answer all my questions. She he a 2016 Mercedes Benz E350 Sport. It was a nice experience there at the dealership. The sales person was very nice and answer all my questions. She helped me updated the MB Account for the car that I ultimately bought. Only thing is I couldn't get access to the Mercedes Me app due to VIN verification which dealer should have access even though it's a older vehicle. AutoNation also fixed almost all issues with the car before delivery. And it took very long to get the car in my hand. Overall I would recommend this dealership. And the car was awesome too! More