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Mercedes-Benz of Houston Greenway

Houston, TX

4.7
1,150 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
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3900 Southwest Freeway

Houston, TX

77027

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Showing 1,150 reviews

February 24, 2023

Kevin Graves is the best person I have ever dealt with in the automobile service industry. He is so nice, professional and very patient with me. Absolutely the best! More

by Helicopter Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Graves
Feb 28, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 24, 2023

Couldn’t be happier. This is our second MB purchase from Greenway and both times it went smoothly. They went above and beyond to support us in our search for a vehicle fo More

by LTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike and Joseph
Feb 28, 2023 -

Mercedes-Benz of Houston Greenway responded

HI, Thank you for taking the time to share your feedback with us. We appreciate your recommendation of Mercedes-Benz of Houston Greenway and we hope to be of service again in the future.

February 23, 2023

It was a clean comfortable and hassle free environment laced with professionalism and courtesy. Doing business with the sales staff was excellent More

by VictorM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade,Jay,Ali
Feb 26, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2023

Super professional and friendly attention from the lady who took care of me, however the waiting time is ridiculous for the insurance to authorize a simple wheel change since that guarantee package was bou More

by Stefano Ferrero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No
Feb 27, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Stefano, we are deeply disappointed by your experience at Mercedes-Benz of Houston Greenway. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2111. We hope to hear from you.

February 22, 2023

Best auto buying experience ever, and this is my 6th new vehicle. My salesperson El Mbaye was excellent. He was very knowledgeable about the vehicles, extremely professional at all times, patient and pleasa More

by Kimberly Evans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Gomez, Elhadji Mbaye
Feb 27, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Kimberly, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 20, 2023

Excellent service. No waiting time. Always open to problem solving. Clear information and good follow up. More

by Sashadecamba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brigitt Steward
Feb 24, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Sashadecamba, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 20, 2023

it was the best mercedes benz buying experience ever. The manager, Sam, did the best we could with our new car on the day of purchase, despite the fact that we arrived at the salon quite late. Thanks t More

by Gyulnara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam mirza
Feb 24, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Gyulnara, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 18, 2023

MB Greenway had the best selection of GLE 350s in the city. My salesman, Christopher, was great to work with and the process went smoothly. We are very happy with our GLE. More

by Darrell
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher O'Banion, Donald Cyprian
Feb 22, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Darrell, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 17, 2023

I always receive amazing customer service That’s fast and informative…. Employees are alway kind and patient More

by Michellesports14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 22, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Houston Greenway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 17, 2023

Very courteous, prompt and efficient service by Jasper at Mercedes Benz of Greenway Service Department (Houston, TX). More

by rab007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper
Feb 21, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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