Mercedes-Benz of Houston Greenway
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Service performed: replaced tires, alignment, replaced engine mounts (second time in 170000 miles), replaced driver door handle. Car was pulling to the right, that was corrected, engine vibration was elim engine mounts (second time in 170000 miles), replaced driver door handle. Car was pulling to the right, that was corrected, engine vibration was eliminated by engine mounts, locking system now working as it should. Great job. On the road, the wheel balance to still a little off. Will ask for the balance to be checked. More
Derrick is amazing. We had a very unique transaction where we found a specific car at a dealership in Denver and needed to trade our car for it here. Although it was n We had a very unique transaction where we found a specific car at a dealership in Denver and needed to trade our car for it here. Although it was not a huge deal, Derrick went above and beyond and treated us as if we were purchasing a 200k Mercedes. When the vehicle arrived from Denver it has some minor rim rash and Derrick made sure it was taken care of immediately. The service, professionalism, and quality of care was and still is great. We will use Derrick again. More
I bought my E550 there. It hasn't been a very good car and maintenance has been a nightmare. I recently had a front headlight out. They quoted me $2,100 to fix it. Three It hasn't been a very good car and maintenance has been a nightmare. I recently had a front headlight out. They quoted me $2,100 to fix it. Three months ago I had a new battery installed by someone else. They wanted to replace it for more than $500. When I asked why, they told me the battery was fine but it wasn't a "Mercedes battery". I don't recommend buying a Mercedes and you're just crazy if you go there for maintenance (which it will always need). More
We were given great attention and care. If we had any questions, they were quick to help and respond. Thank you, Mercedes-Benz of Houston Greenway! If we had any questions, they were quick to help and respond. Thank you, Mercedes-Benz of Houston Greenway! More
The staff is very courteous and the place is immaculate. The use of a loaner car is very convenient. Jay Kohn, my service rep is knowledgeable and personable. The use of a loaner car is very convenient. Jay Kohn, my service rep is knowledgeable and personable. More