
Mercedes-Benz of Houston Greenway
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I was meant promptly my service representative, Michael Alf for my recall service. I was in and out in no time. The lobby floor and customer were cleaned and refreshments were readily available. Michael co Alf for my recall service. I was in and out in no time. The lobby floor and customer were cleaned and refreshments were readily available. Michael communicated the status of my car during my wait. The overall experience was very satisfying. More
This was a very satisfying car-buying experience. Everything went smoothly and there were no surprises. My cost was exactly as quoted and there was no pressure to add anything. Xuhanda Minero Per Everything went smoothly and there were no surprises. My cost was exactly as quoted and there was no pressure to add anything. Xuhanda Minero Perez, Jerome, and Donald were helpfu, patient, and informative. They worked well together and I am completely satisfied with the purchase and the process. I couldn't ask for more. Ken P. More
Everyone I encountered was helpful, cheerful, and knowledgeable. Stephany was delightful to work with -- she made it fun and easy to find the perfect car for me. knowledgeable. Stephany was delightful to work with -- she made it fun and easy to find the perfect car for me. More
Fast, efficient, helpful, attentive service seems to be their hallmark and the certainly deliver. I am impressed with Greenway Plaza Meecedes Benz. their hallmark and the certainly deliver. I am impressed with Greenway Plaza Meecedes Benz. More
Service performed: replaced tires, alignment, replaced engine mounts (second time in 170000 miles), replaced driver door handle. Car was pulling to the right, that was corrected, engine vibration was elim engine mounts (second time in 170000 miles), replaced driver door handle. Car was pulling to the right, that was corrected, engine vibration was eliminated by engine mounts, locking system now working as it should. Great job. On the road, the wheel balance to still a little off. Will ask for the balance to be checked. More
Derrick is amazing. We had a very unique transaction where we found a specific car at a dealership in Denver and needed to trade our car for it here. Although it was n We had a very unique transaction where we found a specific car at a dealership in Denver and needed to trade our car for it here. Although it was not a huge deal, Derrick went above and beyond and treated us as if we were purchasing a 200k Mercedes. When the vehicle arrived from Denver it has some minor rim rash and Derrick made sure it was taken care of immediately. The service, professionalism, and quality of care was and still is great. We will use Derrick again. More