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Mercedes-Benz of Houston Greenway

Houston, TX

4.7
1,150 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
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3900 Southwest Freeway

Houston, TX

77027

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Showing 1,150 reviews

March 06, 2023

Service performed: replaced tires, alignment, replaced engine mounts (second time in 170000 miles), replaced driver door handle. Car was pulling to the right, that was corrected, engine vibration was elim More

by billmeadtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brigitt Stewart
Mar 10, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 06, 2023

I had a great experience with my service at Mercedes Greenway. The service Advicor was prompt and courteous. More

by rparnell437
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
I don't remember
Mar 10, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 04, 2023

Be very patient and help me solve all our problems,very good sales ,good feel More

by 2506849622
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
frank
Mar 08, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 03, 2023

It was a great experience, hit the car I wanted and the process was quick and easy More

by Kalebshemar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Remus
Mar 07, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 01, 2023

Derrick is amazing. We had a very unique transaction where we found a specific car at a dealership in Denver and needed to trade our car for it here. Although it was n More

by tslo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
Mar 06, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 01, 2023

I bought my E550 there. It hasn't been a very good car and maintenance has been a nightmare. I recently had a front headlight out. They quoted me $2,100 to fix it. Three More

by mike
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
It doesn't matter
Mar 06, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello Mike, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2111. We hope to hear from you.

February 27, 2023

We were given great attention and care. If we had any questions, they were quick to help and respond. Thank you, Mercedes-Benz of Houston Greenway! More

by TXdriver
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Christopher Obanion
Mar 04, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 27, 2023

They go far and beyond to satisfy their customers. I wouldn’t buy a Mercedes Benz vehicle anywhere else More

by No screen name
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Alfawriya; Ali Akharavan
Mar 04, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 27, 2023

The staff is very courteous and the place is immaculate. The use of a loaner car is very convenient. Jay Kohn, my service rep is knowledgeable and personable. More

by vyjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay kohn
Mar 04, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 27, 2023

Peter and Carlos were very courteous, professional and thorough during my service process and loaner rental , More

by Teresa Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter and Carlos
Mar 04, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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