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Mercedes-Benz of Houston Greenway

Houston, TX

Overview
Reviews
Vehicles
4.7
1,150 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
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3900 Southwest Freeway

Houston, TX

77027

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Showing 1,150 reviews

May 29, 2023

I truly appreciate my service advisor Chris Palumbo, and think he gives great advise and service. Friday after my service I waited 30 minutes for my car, not because the line was long but because the "kids More

by bob_barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
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Jun 01, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2111 to discuss what we can do to help.

Jun 01, 2023 -

bob_barnes responded

would welcome that I will call thanks !

May 28, 2023

I come because the service advisor I’ve been using for years, Chris Palumbo, is there. He is fantastic. Very professional!! More

by Donna.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Report | Print
May 31, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Donna, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 28, 2023

My service advisor Elana was amazing and made the experience amazing with her great handling of the situation. I will bring all my MB cars here for service from now on! More

by rodjonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elana
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May 31, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2023

Kevin Graves is so nice to work with. I have always received excellent service & the work is finished when promised. More

by Kdb71851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Graves
Report | Print
May 31, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 26, 2023

Very organized dealership. They made buying a new car easy. The salesman was excellent and informed me about the car. More

by Laura H
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Surrender Kamnani
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May 31, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Laura, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 25, 2023

Jay did an excellent job taking care of my immediate needs so I wasn’t without a car. More

by rc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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May 27, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 25, 2023

Horrible service. Had to bring my car back twice because they didn't fix it. They test drove it 40 minutes out and never put my gas back in my car. More

by justbuyatesla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
ray
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May 26, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (713) 489-2111 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 22, 2023

Ryan Ismail was very supportive and knowledgeable on all questions I asked on my car. More

by Minerva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ismail
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May 25, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Minerva! We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!

May 21, 2023

Wonderful service, explanations about product. Joseph Garcia Sales Manager was great, very knowledgeable about product, transparent and client focused. Recommend Mercedes-Benz of Houston Greenway More

by shashis
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joseph Garcia Sales Manager
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May 21, 2023 -

shashis responded

Confirmed

May 21, 2023 -

shashis responded

Joseph Garcia Sales Manager was great, very knowledgeable about product, transparent and client focused. Recommend Mercedes-Benz of Houston Greenway to any potential buyer

May 20, 2023

The service is always great. Thats why I choose this dealership. Service Advisor is hands on More

by sterlinamitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fuentes
Report | Print
May 23, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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