Mercedes-Benz of Houston Greenway
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I bought a 2014 BMW from Mercedes-Benz of Houston Greenway. Once I put a deposit down, it took a little over a week to get the car ready. Driving it home I noticed a smell. It had an oil leak that Greenway. Once I put a deposit down, it took a little over a week to get the car ready. Driving it home I noticed a smell. It had an oil leak that was leaking onto the exhaust system. It was very noticeable after a while. It also has a rattle in the engine bay associated with the air conditioning. Finally, the tires are directional. The rear tires were installed backwards. In an area known for heavy rain this could be very bad. I believe that either they missed all of these issues, and if so, what does that say about their maintenance? Or, they knew about them and sold the car to me anyway. They might not be under any obligation to report these issues, but what does that say about a dealership if this is how they do business? I would avoid this dealership at all costs. More
My experience with John Nyugen and MB Greenway was excellent. This location is now my favorite! John’s knowledge of the vehicle I purchased helped me feel comfortable with my decision. My concerns w excellent. This location is now my favorite! John’s knowledge of the vehicle I purchased helped me feel comfortable with my decision. My concerns were quickly addressed and it was all done with understanding and respect. Because of this I will always return to John and MB Greenway location. More
The service was excellent from beginning to end. My sales person, Hector Cardet, as well as the manager, Jay Gomez worked with me, in fact, bent over backwards to make sure that I was pleased and co My sales person, Hector Cardet, as well as the manager, Jay Gomez worked with me, in fact, bent over backwards to make sure that I was pleased and comfortable with every step along the way of leasing my vehicle. More
My service advisor, Jaqueline Campos, was superb. ! She was very detail oriented and inspected all work personally in advance of my picking up vehicle. Consistently best service ever! ! She was very detail oriented and inspected all work personally in advance of my picking up vehicle. Consistently best service ever! More