Back

Mercedes-Benz of Houston Greenway

Houston, TX

4.6
1,155 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
Contact Dealership

3900 Southwest Freeway

Houston, TX

77027

Directions

By Type

Showing 1,155 reviews

June 24, 2023

Worst experience ever. They took my car for 2 hours and told me they did the alignment, steering wheel adjustment, rotated the tires (my car has different size tires on fro More

by Lah Naqvi
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Daniel (Aladdin), Junior, Ray, and some other Hispanic guy.
June 23, 2023

A a a a a a a a a a a a a a a a More

by Lhotze
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jessica
Jun 27, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 23, 2023

Sales representative was pleasant and helpful. Maintenance was not forthcoming in communication or actions in resolving issues. More

by johnjscales
Recommend Dealer
Yes
Employees Worked With
Harshad Patel
Jun 26, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

June 22, 2023

I had an appointment about a particular repair. I waited 2 hours for an estimate that was 100 times what I could pay elsewhere. More

by Heidi
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jacqueline
Jun 26, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Heidi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2111. We hope to hear from you.

June 22, 2023

Great service, friendly and precise. Peter made sure to keep me informed along the process. More

by Charlie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Peter
Jun 26, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Charlie, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 19, 2023

They are always professional and helpful to take care of all my needs in a timely manner. More

by Nswray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Jun 22, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

June 19, 2023

Thank you! Elena Franco for taking care of me and getting my vehicle in and out. I apricate your professionalism and always keeping me updated. Thank you again. More

by Aram ham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena Franco
Jun 22, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Aram, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

June 19, 2023

Mercedes-Benz of Houston Greenway dealt quickly and efficiently with a recall issue about a potential defect. More

by jwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Kohn
Jun 22, 2023 -

Mercedes-Benz of Houston Greenway responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2023

The dealership had a tremendous selection of vehicles, very experienced and professional sales staff and management. They gave us a great deal off MSRP and many extended warranty options at reasonable pri More

by Bill osten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo and Stephanie
Jun 20, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Bill, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2023

Efficiency. Always ready to accept my car at the appointed hour. Then, a full discussion about what needs to be done for my car. The service people have already More

by dgullberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica, my advisor
Jun 20, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
24
...