Mercedes-Benz of Houston Greenway

Wonderful experience. In and out, great service ! Nice customer service and personal care. Much Better than other Mercedes dealers in town In and out, great service ! Nice customer service and personal care. Much Better than other Mercedes dealers in town More

The entire process was seamless from dropping off and checking my car in to the valet getting my car when I returned. I appreciated the text updates throughout the day. checking my car in to the valet getting my car when I returned. I appreciated the text updates throughout the day. More

Walked in without an appointment, but was quickly handed off to someone to help. I walked in with a listing of a car online, and although they had sold it that morning, Ryan did everything to help me find a off to someone to help. I walked in with a listing of a car online, and although they had sold it that morning, Ryan did everything to help me find a similar vehicle! Ryan made it easy to walk through what I did & didn't want, even bringing the car over right away so I could see it and start the detailing process. From sitting down with Ryan, to signing my papers with Don, it was an overall amazing experience. They definitely have a customer for life. More

Enthusiasm, good service attitude, very patient introduction and explanation, made me confident to buy a GLE350 4MATIC introduction and explanation, made me confident to buy a GLE350 4MATIC More

Employees didn’t appear to be friendly. Before leaving my vehicle, I was asked if I wanted tires, alignment and inspection sticker. My answer was no. Later I was told I needed 2 rear tires Before leaving my vehicle, I was asked if I wanted tires, alignment and inspection sticker. My answer was no. Later I was told I needed 2 rear tires. I had my tires checked previously and my tires were fine. I was a lil upset. I have 31,000 miles on my vehicle and I need new tires! Wow! More

Peter is the best service advisor, if you’re new to Greenway ask for him. You will be happy to have him on your side if anything is ever needed to be done on your car quickly. Professional and efficien Greenway ask for him. You will be happy to have him on your side if anything is ever needed to be done on your car quickly. Professional and efficient! More

The service advisor, Jessica Nunes was perfect. Scheduling was easy, my desired appointment time was available. I waited on my service A in the waiting area and everything was clean, snacks and cof Scheduling was easy, my desired appointment time was available. I waited on my service A in the waiting area and everything was clean, snacks and coffee were good and a nice work area was available for me to open my laptop and work. Jessica explained everything done to the vehicle and had a pleasant demeanor and a great attitude. The car was washed and ready within a minute of me exiting the building. The pleasant and happy employees at Greenway Mercedes, especially Jessica Nunes make this my forever go to Mercedes dealer In Houston. More

Service department kept me informed of progress. Drove 14 miles and they did not charge me for gas. Excellent experience!!!! Drove 14 miles and they did not charge me for gas. Excellent experience!!!! More

My experience with this dealership has been good for past 12 years, and appreciate the excellent services by Kevin Graves. My recent experience in purchasing new car with Hecter was very good and he is ver 12 years, and appreciate the excellent services by Kevin Graves. My recent experience in purchasing new car with Hecter was very good and he is very accommodating. More

Outstanding service, professionalism and quality maintenance for my vehicle. All of the staff was very helpful and polite. maintenance for my vehicle. All of the staff was very helpful and polite. More