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Mercedes-Benz of Houston Greenway

Houston, TX

4.6
1,155 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
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3900 Southwest Freeway

Houston, TX

77027

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Showing 1,155 reviews

July 06, 2023

They are very well trained and professionals. Since the moment you park your car the service starts. They make the process go easy, they keep you informed during the process unroll they are don More

by Hpineda
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ernesto
Jul 07, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 06, 2023

This dealership was professional, prompt and polite. Joseph G. was respectful of my initial financing plan and then when circumstances changed, he quickly helped me obtain Mercedes financing. We drove a More

by eldeleon473
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Garcia
Jul 10, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 06, 2023

Great team and professional. Particularly Victoria and Manager Desanti very helpful. Very easy smooth transaction on my trade in. More

by H.Patel
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Victoria Windham
Jul 07, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 05, 2023

Exceptional service, knowledgeable staff, and a wide selection of luxurious vehicles. Highly recommended Mercedes dealership! More

by rowel
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Derrick
Jul 07, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Rowel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Houston Greenway and we hope to be of service again in the future.

July 04, 2023

Arrived 10 min earlier to my appontment and entered the cue. Apointment was at 8:00 am. Car reception wasn't opened until 8:10 am. More

by jmr620808
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jerry Joe
Jul 06, 2023 -

Mercedes-Benz of Houston Greenway responded

Thank you for taking the time to share your feedback with us. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Houston Greenway

July 04, 2023

Wonderful experience. In and out, great service ! Nice customer service and personal care. Much Better than other Mercedes dealers in town More

by Wkopara
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mint
Jul 06, 2023 -

Mercedes-Benz of Houston Greenway responded

We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 03, 2023

Walked in without an appointment, but was quickly handed off to someone to help. I walked in with a listing of a car online, and although they had sold it that morning, Ryan did everything to help me find a More

by tfetzer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ismail, Donald Cyprian
Jul 06, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

The entire process was seamless from dropping off and checking my car in to the valet getting my car when I returned. I appreciated the text updates throughout the day. More

by nicoleandrews1
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 06, 2023 -

Mercedes-Benz of Houston Greenway responded

We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

July 01, 2023

Enthusiasm, good service attitude, very patient introduction and explanation, made me confident to buy a GLE350 4MATIC More

by Eva
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
I have no idea
Jul 04, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Eva, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2023

Employees didn’t appear to be friendly. Before leaving my vehicle, I was asked if I wanted tires, alignment and inspection sticker. My answer was no. Later I was told I needed 2 rear tires More

by Gui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jairo Perez
Jul 05, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Houston Greenway. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2111 to discuss what we can do to help.

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