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Mercedes-Benz of Houston Greenway

Houston, TX

Overview
Reviews
Vehicles
4.6
1,155 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
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3900 Southwest Freeway

Houston, TX

77027

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Showing 1,155 reviews

July 20, 2023

Jacqueline my service advisor has great customer service. Left my vehicle for service and the loaner vehicle was great as well. Definitely a place worth coming to for service. But of course you’ll be putt More

by vdiaz797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline advisor… loaner vehicle-tall skinny older gentleman- forgot his name
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Jul 24, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 19, 2023

My wife and I enjoyed out purchasing experience with Ryan Ismail and Donald Cyprian. They were courteous, friendly, respectful as well as knowledgeable. There were other staff available to make for a pleasa More

by charlesthompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Ismail and Donald Cyprian
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Jul 29, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 18, 2023

Salesperson and manager were very helpful in reaching a overall good deal. Sales lady was very knowledgeable about the vehicle and answered all of our questions. More

by mikeliles5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales lady
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Jul 18, 2023 -

mikeliles5 responded

Salesperson and manager were very helpful in reaching a overall good deal. Sales lady was very knowledgeable about the vehicle and answered all of our questions.

July 18, 2023

The service at the store is excellent. Every staff member is very friendly. thank you. More

by Kendeyu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nestor Celis pinilla
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Jul 29, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 18, 2023

Great service as usual. The only problem is that every single time they get my beige carpets dirty with grease. This time I even left a trash bag covering the floor mats. T More

by TJMax2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jul 29, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2111 to discuss what we can do to help.

July 17, 2023

Professional, informative, and was seen promptly. Also, they kept me updated throughout. Thank you again. More

by Dray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Chris
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Jul 21, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Dray, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 17, 2023

Loaner that I got was not a good vehicle. Dod not feel that I am driving Mercedes.I feel loaner services need better vehicles. More

by MKG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Paulmbo
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Jul 24, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (713) 489-2111 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

July 15, 2023

Excellent quality of service at Mercedes Benz of Greenway! can always count on is clear communication when dealing with my service advisor Jay Kohn More

by vinnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Kohn
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Jul 20, 2023 -

Mercedes-Benz of Houston Greenway responded

We are pleased to hear you had such a positive experience with us, Vinnie! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2023

I just bought my 2nd s class from Greenway and this time was even better than the 1st time my sales lady went above and beyond even in the rain she was patient and informative I highly recommend her and th More

by 3tproduction95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephany
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Jul 20, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

Service was performed in a timely manner and advisor was great at communicating costs and updates. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Funes
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Jul 18, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Peter, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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