Mercedes-Benz of Houston Greenway

Service was very good. Everyone there was courteous and professional. I especially liked Rafael (a lady). She was very helpful and was very sweet. She did a good job of kee Everyone there was courteous and professional. I especially liked Rafael (a lady). She was very helpful and was very sweet. She did a good job of keeping me informed of the status of the work. I hope to get her as my attendant at my next scheduled service. More

Jacqueline my service advisor has great customer service. Left my vehicle for service and the loaner vehicle was great as well. Definitely a place worth coming to for service. But of course you’ll be putt Left my vehicle for service and the loaner vehicle was great as well. Definitely a place worth coming to for service. But of course you’ll be putting in your money for the worth of all your getting. Strongly recommend Mercedes and Jacqueline (advisor) who helped me. More

My wife and I enjoyed out purchasing experience with Ryan Ismail and Donald Cyprian. They were courteous, friendly, respectful as well as knowledgeable. There were other staff available to make for a pleasa Ismail and Donald Cyprian. They were courteous, friendly, respectful as well as knowledgeable. There were other staff available to make for a pleasant experience. Well done! Due to the large number of sales by the dealership the service department needs some help. More

Salesperson and manager were very helpful in reaching a overall good deal. Sales lady was very knowledgeable about the vehicle and answered all of our questions. overall good deal. Sales lady was very knowledgeable about the vehicle and answered all of our questions. More

The service at the store is excellent. Every staff member is very friendly. thank you. Every staff member is very friendly. thank you. More

Great service as usual. The only problem is that every single time they get my beige carpets dirty with grease. This time I even left a trash bag covering the floor mats. T The only problem is that every single time they get my beige carpets dirty with grease. This time I even left a trash bag covering the floor mats. The bag was removed and they stepped with dirty shoes. This has happened in the last 4 services! Is it really that difficult to put a paper mat to protect it? More

Professional, informative, and was seen promptly. Also, they kept me updated throughout. Thank you again. Also, they kept me updated throughout. Thank you again. More

Loaner that I got was not a good vehicle. Dod not feel that I am driving Mercedes.I feel loaner services need better vehicles. Dod not feel that I am driving Mercedes.I feel loaner services need better vehicles. More

Excellent quality of service at Mercedes Benz of Greenway! can always count on is clear communication when dealing with my service advisor Jay Kohn Greenway! can always count on is clear communication when dealing with my service advisor Jay Kohn More

I just bought my 2nd s class from Greenway and this time was even better than the 1st time my sales lady went above and beyond even in the rain she was patient and informative I highly recommend her and th was even better than the 1st time my sales lady went above and beyond even in the rain she was patient and informative I highly recommend her and this dealership, I absolutely love my 2022 S class after a long day in the office the ride home is so therapeutic! Thanks guys!! More