Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mercedes-Benz of Houston Greenway

Houston, TX

Overview
Reviews
Vehicles
4.7
1,151 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
Contact Dealership
View Awards

3900 Southwest Freeway

Houston, TX

77027

Directions

By Type

Showing 1,151 reviews

July 18, 2023

Great service as usual. The only problem is that every single time they get my beige carpets dirty with grease. This time I even left a trash bag covering the floor mats. T More

by TJMax2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jul 29, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2111 to discuss what we can do to help.

July 17, 2023

Professional, informative, and was seen promptly. Also, they kept me updated throughout. Thank you again. More

by Dray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Chris
Report | Print
Jul 21, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Dray, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 17, 2023

Loaner that I got was not a good vehicle. Dod not feel that I am driving Mercedes.I feel loaner services need better vehicles. More

by MKG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Paulmbo
Report | Print
Jul 24, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (713) 489-2111 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

July 15, 2023

Excellent quality of service at Mercedes Benz of Greenway! can always count on is clear communication when dealing with my service advisor Jay Kohn More

by vinnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Kohn
Report | Print
Jul 20, 2023 -

Mercedes-Benz of Houston Greenway responded

We are pleased to hear you had such a positive experience with us, Vinnie! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2023

I just bought my 2nd s class from Greenway and this time was even better than the 1st time my sales lady went above and beyond even in the rain she was patient and informative I highly recommend her and th More

by 3tproduction95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephany
Report | Print
Jul 20, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

Service was performed in a timely manner and advisor was great at communicating costs and updates. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Funes
Report | Print
Jul 18, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Peter, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 13, 2023

friendly and very professional - easy in easy out. private shuttle service was provided as well. More

by MK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jasper.
Report | Print
Jul 17, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

Excellent customer services , we are really happy with this dealership.we liked the way they explained everything with out pressure. The place was very clean, nice Than you for making this buy a very pl More

by Luis A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donald Morales
Report | Print
Jul 17, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Luis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

Provided great service. The service advisor listened to my needs and very professional. Very satisfied. More

by dmusicman4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh Thac & shuttle driver.
Report | Print
Jul 17, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

The staff was very polite and quick to get you into a loaner. Would recommend this dealer More

by Alexcampos1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Jul 17, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 17, 2023 -

Alexcampos1980 responded

Thank you for the great service.

1
...
19
20
21
...
116