Mercedes-Benz of Houston Greenway

This is my 2nd Mercedes I purchased from this dealership. The salesperson was patient and nice before and during the purchase, but not so good after the purchase. The salesperson was patient and nice before and during the purchase, but not so good after the purchase. More

My buying experience was great at Mercedes of Houston. I found the vehicle I wanted and the pricing was fair and the whole purchase process was very easy. I found the vehicle I wanted and the pricing was fair and the whole purchase process was very easy. More

The Service Department is excellent and we love our service advisor Kevin Graves! He is very professional, extremely courteous, and goes beyond to make sure any service issues we have are handled corre service advisor Kevin Graves! He is very professional, extremely courteous, and goes beyond to make sure any service issues we have are handled correctly and on time. More

Best Mercedes Benz dealership in Houston. I always service my car here! I would highly recommend!! I always service my car here! I would highly recommend!! More

NICE TEAM, CLEAN THE OFFICE AND THE PEOPLE POLITE, EVERITHING GOOD, FOR MI I LIKE MERCEDES CAR, THANKS EVERITHING GOOD, FOR MI I LIKE MERCEDES CAR, THANKS More

Service department Brigitt and Patrick and others was the worst. No-one returns calls. Go to Sewell !!!! worst. No-one returns calls. Go to Sewell !!!! More

I just got my windshield wipers replaced by y'all, and I have to say, this was the worst job that has been done to my car. When I turn on the wipers, it was loud, squeaky and when it swipes to one side it’s have to say, this was the worst job that has been done to my car. When I turn on the wipers, it was loud, squeaky and when it swipes to one side it’s fine but when it comes back it’s not smooth like it use to be. I honestly believe that I didn’t even need to replace my windshield wipers because it was working just fine before, but the lady said it was a good idea and clearly she was wrong. It’s like she replaced my wipers with the worst ones she could find. I am very disappointed by whoever did this job. More

I had researched the cars online, and went in without prior contact. I talked to Leigh who was super awesome and even got the car I was looking at moved outside to do a test drive. Process was easy and prior contact. I talked to Leigh who was super awesome and even got the car I was looking at moved outside to do a test drive. Process was easy and about as fast as could happen on a Saturday afternoon. I picked up the car a few days later after they ran it through their paintless dent removal for a door ding. Also worked with Ali in the business office. No pressure from either, just lots of information. Very satisfied with the experience and the car. More

I recently had the pleasure of working with El from and I must say that his dedication to providing exceptional customer service truly sets him apart. El assisted me with the purchase of my new GLC 43 coupe must say that his dedication to providing exceptional customer service truly sets him apart. El assisted me with the purchase of my new GLC 43 coupe 2024, and his commitment to ensuring my satisfaction was evident from the very beginning. What impressed me the most was El's proactive approach to keeping me informed about the release of the vehicle. Since July 2023, he consistently followed up with me, calling me every month to provide updates on the status of the new release. His attention to detail and willingness to go above and beyond to keep me in the loop was truly commendable. El's exemplary customer service not only made the purchasing process smooth and stress-free but also left me with a lasting impression of Mercedes-Benz as a brand that truly values its customers. His dedication to ensuring a positive experience for me as a customer is a true example that other dealerships should strive to emulate. I have nothing but praise for El and the outstanding service he provided throughout my experience with Mercedes-Benz. I highly recommend him to anyone in search of a seamless and personalized car-buying experience. Thank you, El, for your exceptional service and for setting the bar high when it comes to customer satisfaction. More

I had a fantastic experience with the dealership! The staff was incredibly helpful and knowledgeable, making the entire process smooth and stress-free. Their customer service was top-notch, and they The staff was incredibly helpful and knowledgeable, making the entire process smooth and stress-free. Their customer service was top-notch, and they went above and beyond to ensure I got exactly what I needed. More