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Mercedes-Benz of Houston Greenway
Houston, TX
1,150 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,150 reviews
July 24, 2023
Service representative was great! Had a flat tire. Tire was not in stock which was disappointing, so vehicle had to be left overnight. For a tire? Had a flat tire. Tire was not in stock which was disappointing, so vehicle had to be left overnight. For a tire? More
by Jeff
Employees Worked With
Patrick Shanklin
July 21, 2023
My sales Frank Wang is so nice and easy communication with me. I am very satisfied of his services. I will introduce my friends to him buy Mercedes Benz. with me. I am very satisfied of his services. I will introduce my friends to him buy Mercedes Benz. More
by Eva
Employees Worked With
Frank Wang
July 21, 2023
Service was very good. Everyone there was courteous and professional. I especially liked Rafael (a lady). She was very helpful and was very sweet. She did a good job of kee Everyone there was courteous and professional. I especially liked Rafael (a lady). She was very helpful and was very sweet. She did a good job of keeping me informed of the status of the work. I hope to get her as my attendant at my next scheduled service. More
by joeking
Employees Worked With
Rafael
July 20, 2023
Jacqueline my service advisor has great customer service. Left my vehicle for service and the loaner vehicle was great as well. Definitely a place worth coming to for service. But of course you’ll be putt Left my vehicle for service and the loaner vehicle was great as well. Definitely a place worth coming to for service. But of course you’ll be putting in your money for the worth of all your getting. Strongly recommend Mercedes and Jacqueline (advisor) who helped me. More
by vdiaz797
Employees Worked With
Jacqueline advisor… loaner vehicle-tall skinny older gentleman- forgot his name
July 19, 2023
My wife and I enjoyed out purchasing experience with Ryan Ismail and Donald Cyprian. They were courteous, friendly, respectful as well as knowledgeable. There were other staff available to make for a pleasa Ismail and Donald Cyprian. They were courteous, friendly, respectful as well as knowledgeable. There were other staff available to make for a pleasant experience. Well done! Due to the large number of sales by the dealership the service department needs some help. More
by charlesthompson
Employees Worked With
Ryan Ismail and Donald Cyprian
July 18, 2023
Salesperson and manager were very helpful in reaching a overall good deal. Sales lady was very knowledgeable about the vehicle and answered all of our questions. overall good deal. Sales lady was very knowledgeable about the vehicle and answered all of our questions. More
by mikeliles5
Employees Worked With
Sales lady
July 18, 2023
Great service as usual. The only problem is that every single time they get my beige carpets dirty with grease. This time I even left a trash bag covering the floor mats. T The only problem is that every single time they get my beige carpets dirty with grease. This time I even left a trash bag covering the floor mats. The bag was removed and they stepped with dirty shoes. This has happened in the last 4 services! Is it really that difficult to put a paper mat to protect it? More
by TJMax2
Employees Worked With
Kevin
