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Mercedes-Benz of Houston Greenway

Houston, TX

Overview
Reviews
Vehicles
4.6
1,155 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
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3900 Southwest Freeway

Houston, TX

77027

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Showing 1,155 reviews

July 29, 2023

People are not helpful. Service is slow. Negligent and it simply feels like their don’t care about their customers. More

by Vera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jairo, Ray
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Aug 02, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Vera, we are deeply disappointed by your experience at Mercedes-Benz of Houston Greenway. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2111. We hope to hear from you.

July 27, 2023

Overall experience was good! Compared to other Mercedes dealership s, they have more inventory to choose from. More

by Jancov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doryn Price
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Jul 31, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 26, 2023

Arrived for a 1:30 PM appointment for the replacement of a tire. Left at 5:00 PM and without a customary car wash More

by symi512
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
XXX
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Jul 28, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Houston Greenway. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (713) 489-2111.

July 24, 2023

I have been using Mercedes Greenway for the past fifteen years, and I have never had a bad experience. I purchase and have my cars serviced there. I drive basic C Class models, but I’m treated like custome More

by houtxguy77006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Polumbo
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Jul 27, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 24, 2023

Very professional and friendly service! Enjoyed my car maintenance experience here. Peter is super helpful. More

by Panpan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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Jul 27, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 24, 2023

Service representative was great! Had a flat tire. Tire was not in stock which was disappointing, so vehicle had to be left overnight. For a tire? More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Shanklin
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Jul 27, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Jeff, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (713) 489-2111.

July 24, 2023

VERYY GOOD AND PROFESIONAL SERVICE, GOOD COMMUNICATION. STAYED ON TOP OF EVRYTHING AND JOB WAS DONE IN GOOD TIME. More

by JUANMEZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JERRY
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Jul 27, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 21, 2023

Always a great experience. Brigitt Stewart is my advisor and she is always very knowledgeable. More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brigitt Stewart
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Jul 24, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 21, 2023

My sales Frank Wang is so nice and easy communication with me. I am very satisfied of his services. I will introduce my friends to him buy Mercedes Benz. More

by Eva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Wang
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Jul 24, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Eva, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 21, 2023

Service was very good. Everyone there was courteous and professional. I especially liked Rafael (a lady). She was very helpful and was very sweet. She did a good job of kee More

by joeking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Report | Print
Jul 24, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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