Mercedes-Benz of Houston Greenway

Very attentive and cordiality all the time when I visited Greenway MB. Always my car was revised and returned clean and ready for day to day use. I feel relatability! Greenway MB. Always my car was revised and returned clean and ready for day to day use. I feel relatability! More

Elana in service was amazing made everything go smooth and made sure I was always informed and made sure I was always informed More

Ernesto Gutierrez and the team provided superb and professional service. I highly recommend this dealership. professional service. I highly recommend this dealership. More

Brought my car for an issue with carplay. They said it would take 1 day or less. They kept it for 3 days. They did not update me that it would take longer than the one day until I reached out They said it would take 1 day or less. They kept it for 3 days. They did not update me that it would take longer than the one day until I reached out and even then they did not give a timeline of how long it would take and kept saying it would be done that day (the third day). Halfway through the third day I gave up because I needed my car back as I was carless because they said it was a short issue and did not offer me a loaner or any alternative. When I got there they said they had still not diagnosed the issue. I could not leave the car there any longer because I needed my car or a loaner obviously. Ended up getting my car back still unfixed after sitting there for 3 days (without them even diagnosing the issue) and took it to a different Mercedes dealership which gave me a loaner and handled the issue promptly. Would NOT recommend this dealership, there are way better Mercedes dealerships in Houston. More

My advisor is very nice and is interested in what I have to say. if I am not happy with something he will address it and do his best to fix it, My advisors name Ernesto. He makes himself available to me , to say. if I am not happy with something he will address it and do his best to fix it, My advisors name Ernesto. He makes himself available to me , he returns calls in a timely manner and pays attention to details, More

Had a very easy time buying from here. Staff was excellent. Would recommend to anyone. Staff was excellent. Would recommend to anyone. More

Good friendly service. No pressure selling. Attractive show room. Great service department. Quality vehicles. Wife is happy! No pressure selling. Attractive show room. Great service department. Quality vehicles. Wife is happy! More

Joseph gave me an excellent service, he made sure to give me the best conditions to buy the vehicle me the best conditions to buy the vehicle More

I have used this dealership since 2000. My initial service advisor was Marcos he was promoted and now have Jessica. Both of them made sure that I received the services that I needed, no add My initial service advisor was Marcos he was promoted and now have Jessica. Both of them made sure that I received the services that I needed, no add on's. It is great doing business with individuals that you can trust. More

Extremely service ! The salesman went out of his way to find the vehicle we were looking for. I love the 5 day.return policy so we could drive it for more than just a te The salesman went out of his way to find the vehicle we were looking for. I love the 5 day.return policy so we could drive it for more than just a test drive. They were even willing to make some repairs, at no extra expense. I would recommend Mercedes Benz of Houston/ Greenway to everyone. More