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Mercedes-Benz of Houston Greenway

Houston, TX

4.7
1,151 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
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3900 Southwest Freeway

Houston, TX

77027

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Showing 1,151 reviews

August 30, 2023

Stephany Servin salesperson is very helpful and good customer service. i am highly recommended.Mercedes-Benz of Houston Greenway. More

by alizah786
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephany Servin Oliva
Sep 04, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Houston Greenway and we hope to be of service again in the future.

August 30, 2023

They have always been very prompt in getting my service done in a timely manner. I’ve never had a problem getting a loaner car and they are always nice and clean. More

by marlenemousa
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Keven Graves
Sep 05, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 29, 2023

From the time I stepped in the door I received nothing but amazing service. My sales associate was phenomenal. She got me in the car I wanted. Also the finance team were awesome as well, not pushy and und More

by keandrea26
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dominique and Ravi
Sep 03, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Houston Greenway! Drive safe, and we'll see you on the road.

August 28, 2023

The service advisor (Elena) was professional, helpful, and courteous. She explained everything to me about the service my car needs. More

by dineout234
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Elena
Aug 31, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, we appreciate you taking the time to leave us this feedback. Here at Mercedes-Benz of Houston Greenway, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (713) 489-2111 to discuss ways we can better serve you in the future.

August 28, 2023

I love my car my salesman was great couldn’t have not had a better one….. my car was payed for in full…I received T-shirts caps and a cup More

by kevingraves06
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Mr.Darrell
Sep 03, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 28, 2023

I’ve received flawless treatment and service from the moment I was approached by a salesperson… now that I’m a Mercedes owner, I find that the service department is the very best I have ever experienced! More

by rcb
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brigett
Sep 03, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2023

My service advisor, Jessica Naegele, is one of the primary reasons why I always enjoy having my car serviced at Mercedes Benz Greenway. The service is excellent, and communications are always provided More

by Wayne Trimble
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jessica Naegele
Aug 30, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Wayne, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 25, 2023

I went to the dealership after a phone conversation with El. El is very friendly and knowledgeable about the car. They have good stock of inventory. After I picked the car I want, the negotiation is a More

by fengxg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
El, Chris,
Aug 30, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 25, 2023

Prompt and good Customer service especially Jay Kohn! Thank you Very much For your time and help! More

by Ginanshankar
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jay Kohn
Aug 30, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 25, 2023

Peter was great. as usual. timely notifications, and 100% honestly with pricing. i felt like i was really taken care of. More

by hannaeadeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter schemerhorn
Aug 30, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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