Mercedes-Benz of Houston Greenway

Jay at Mercedes Greenway takes such GREAT care of me and my C300. I had a blow out in Houston and had to drive super slow to get to Mercedes. The minute I pulled in, Jay was waiting and ready to help. He kn my C300. I had a blow out in Houston and had to drive super slow to get to Mercedes. The minute I pulled in, Jay was waiting and ready to help. He knew right away that I was in harms way if my Tire did not get replaced. The team replaced it and I was back on the road to home before long. While I waited in the plush lounge area, I was also greeted and asked if I needed anything to drink or eat by the Sales Team. In particularly Mr. Don, Nenad and Darrell. Such Gentlemen!!!!! What a great place!! Thank you all!!! GBaur More

Although I think your word requirement is extremely unreasonable, time consuming and unnecessary, service was great! unreasonable, time consuming and unnecessary, service was great! More

Mercedes Greenway has a good selection of cars. We purchased new and traded in -both processes went smoothly. Our Sales associate Nestor helped my wife to feel comfortable in the car & with the tec We purchased new and traded in -both processes went smoothly. Our Sales associate Nestor helped my wife to feel comfortable in the car & with the technology. More

I had a horrific experience at this dealership. The upper management does not care at all for customers. They only care about money and their EGO. The sales associate was pleasant. I had the cash t The upper management does not care at all for customers. They only care about money and their EGO. The sales associate was pleasant. I had the cash to buy the car. Took hours and was made to feel horrible and I would never recommend anyone to ever go to this dealership. I left without buying the car. The management played games with me over a second key that I was trying to get for the vehicle. It only had one. The cost was only about $350.00 but they did not care. Made a decision to let the customer leave without caring one bit. Lost a customer, all my friends and family business to them over a key for $350.00. Do not go here. Not worth time or energy. I learned the hard way. More

Thank you so much Jairo Perez for helping us with our flat tile ( for the 2nd time ) We got our car back on the road in no time , Jairo and the team where very professional, and had a great scale of co flat tile ( for the 2nd time ) We got our car back on the road in no time , Jairo and the team where very professional, and had a great scale of communication with us. Thank you. More

The serviceman Jasper is knowledgeable and explains in detail the services that were completed. He arranged car service to drop me off to work on time. Thank you.. detail the services that were completed. He arranged car service to drop me off to work on time. Thank you.. More

Does the job and makes it easy and hassle free and I don’t have to think. don’t have to think. More

Very accommodating and helpful even when very busy. Chris Palumbo is a good example of what customer service should be Chris Palumbo is a good example of what customer service should be More

I love coming to Mercedes Greenway they are truly the best hand down! Everyone is so nice and welcoming and get my car needs taken care of very efficiently. best hand down! Everyone is so nice and welcoming and get my car needs taken care of very efficiently. More

Everything was great! Rafael was excellent in setting things up quickly and getting out the door asap. Rafael was excellent in setting things up quickly and getting out the door asap. More