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Mercedes-Benz of Houston Greenway

Houston, TX

Overview
Reviews
Vehicles
4.7
1,150 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
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3900 Southwest Freeway

Houston, TX

77027

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Showing 1,150 reviews

September 14, 2023

Although I think your word requirement is extremely unreasonable, time consuming and unnecessary, service was great! More

by cavazosafi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper
Report | Print
Sep 18, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2023

Mercedes Greenway has a good selection of cars. We purchased new and traded in -both processes went smoothly. Our Sales associate Nestor helped my wife to feel comfortable in the car & with the tec More

by tp.hekker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nestor Celis
Report | Print
Sep 15, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, we are pleased to hear you had such a positive experience with us, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 10, 2023

I had a horrific experience at this dealership. The upper management does not care at all for customers. They only care about money and their EGO. The sales associate was pleasant. I had the cash t More

by Upset Potential Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Used Sales Manager, Finance Manager
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Sep 14, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Houston Greenway take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (713) 489-2111. We would appreciate the chance to turn your experience around.

Sep 16, 2023 -

Upset Potential Customer responded

No Thank you. You had your chance even after we came back twice per your asking only to have another ordeal thrown at us. I will not do business with this dealership. I have told all family and friends about it too.

September 08, 2023

Thank you so much Jairo Perez for helping us with our flat tile ( for the 2nd time ) We got our car back on the road in no time , Jairo and the team where very professional, and had a great scale of co More

by hagar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Perez
Report | Print
Sep 12, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 07, 2023

The serviceman Jasper is knowledgeable and explains in detail the services that were completed. He arranged car service to drop me off to work on time. Thank you.. More

by consolota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasper
Report | Print
Sep 10, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 04, 2023

Does the job and makes it easy and hassle free and I don’t have to think. More

by Gwagon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jow
Report | Print
Sep 08, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We are always more than happy to assist you if anything else comes up. Take care!

September 01, 2023

Very accommodating and helpful even when very busy. Chris Palumbo is a good example of what customer service should be More

by Hans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Report | Print
Sep 06, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Hans, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 31, 2023

Everything was great! Rafael was excellent in setting things up quickly and getting out the door asap. More

by cwheelock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Report | Print
Sep 04, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, we're happy to hear you had such a positive experience with our team. Feel free to stop by if you ever need any more help.

August 31, 2023

I love coming to Mercedes Greenway they are truly the best hand down! Everyone is so nice and welcoming and get my car needs taken care of very efficiently. More

by leticiavaldez_01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica in the Service Department
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Sep 04, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, it means so much to us that you chose our dealership. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 30, 2023

Stephany Servin salesperson is very helpful and good customer service. i am highly recommended.Mercedes-Benz of Houston Greenway. More

by alizah786
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephany Servin Oliva
Report | Print
Sep 04, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Houston Greenway and we hope to be of service again in the future.

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