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Mercedes-Benz of Houston Greenway

Houston, TX

4.7
1,150 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
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3900 Southwest Freeway

Houston, TX

77027

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Showing 1,150 reviews

October 06, 2023

The work was completed as requested in a professional, friendly and timely manner. Thanks Kevin Graves! More

by rbergeruk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Graves
Oct 10, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2023

Service representatives, Jessica, has been a stellar Pro for several years. I trust her professionalism and input on service items. I do wish their pricing as more competitive. If it stays high, I may hav More

by Prez167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Oct 05, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 01, 2023

Jessica Naegele and her team provided excellent service, communication and timely re-delivery of our car. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Naegele
Oct 03, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Peter, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

September 29, 2023

The sales person Mohamed Al Fawriya was very courteous and helpful. However, was not happy that there was no extra service offerings from the Finance department. More

by subratasen3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed Al Fawriya
Oct 02, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

September 26, 2023

Mercedes-Benz greenway team is absolutely awesome! No complaints it all from the begging up to the end of the process. It’s takes me only 2 hours to have my Mercedes Benz approved and documentation re More

by karinadan44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nenad
Sep 29, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2023

Excellent service from Jerry Jow & working me in when I had a malfunction & securing a loaner car for me Jerry is always excellent & do was his intern! More

by kpjoyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jow
Sep 25, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 22, 2023

Excellent work by Surrender during and after sales services. He has continued to support and check on me every now and then. More

by vincentomaka
Recommend Dealer
Yes
Employees Worked With
Surrender
Sep 25, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

September 22, 2023

Not happy with the service that I have received. I have had 3 service calls in 3 months. I believe the service department messed up my vehicle, but I had to pay each time. Over $9,500 my car is stil More

by Janetinhouston2013
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Mike
Sep 25, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2111 to discuss what we can do to help.

September 15, 2023

The dealership was very impressive. The people were great. The whole experience was fantastic. I hope to do more business with you in the future. More

by ernnettles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Nguyen
Sep 19, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 14, 2023

Jay at Mercedes Greenway takes such GREAT care of me and my C300. I had a blow out in Houston and had to drive super slow to get to Mercedes. The minute I pulled in, Jay was waiting and ready to help. He kn More

by gbj511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Kohn, Don, Nenad and Darrell
Sep 18, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, we are pleased to hear you had such a positive experience with us, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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