Mercedes-Benz of Houston Greenway
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,150 reviews
Service representatives, Jessica, has been a stellar Pro for several years. I trust her professionalism and input on service items. I do wish their pricing as more competitive. If it stays high, I may hav for several years. I trust her professionalism and input on service items. I do wish their pricing as more competitive. If it stays high, I may have to look for alternative shops. But they do good work, and 99 times out of 100, on time. More
The sales person Mohamed Al Fawriya was very courteous and helpful. However, was not happy that there was no extra service offerings from the Finance department. and helpful. However, was not happy that there was no extra service offerings from the Finance department. More
Mercedes-Benz greenway team is absolutely awesome! No complaints it all from the begging up to the end of the process. It’s takes me only 2 hours to have my Mercedes Benz approved and documentation re No complaints it all from the begging up to the end of the process. It’s takes me only 2 hours to have my Mercedes Benz approved and documentation ready. An exceptional customer service More
Excellent service from Jerry Jow & working me in when I had a malfunction & securing a loaner car for me Jerry is always excellent & do was his intern! I had a malfunction & securing a loaner car for me Jerry is always excellent & do was his intern! More
Not happy with the service that I have received. I have had 3 service calls in 3 months. I believe the service department messed up my vehicle, but I had to pay each time. Over $9,500 my car is stil I have had 3 service calls in 3 months. I believe the service department messed up my vehicle, but I had to pay each time. Over $9,500 my car is still not working up to par. More
The dealership was very impressive. The people were great. The whole experience was fantastic. I hope to do more business with you in the future. The people were great. The whole experience was fantastic. I hope to do more business with you in the future. More
Jay at Mercedes Greenway takes such GREAT care of me and my C300. I had a blow out in Houston and had to drive super slow to get to Mercedes. The minute I pulled in, Jay was waiting and ready to help. He kn my C300. I had a blow out in Houston and had to drive super slow to get to Mercedes. The minute I pulled in, Jay was waiting and ready to help. He knew right away that I was in harms way if my Tire did not get replaced. The team replaced it and I was back on the road to home before long. While I waited in the plush lounge area, I was also greeted and asked if I needed anything to drink or eat by the Sales Team. In particularly Mr. Don, Nenad and Darrell. Such Gentlemen!!!!! What a great place!! Thank you all!!! GBaur More