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Mercedes-Benz of Houston Greenway

Houston, TX

4.7
1,150 Reviews
Serving the Community: Areas Proudly Served Mercedes-Benz of Houston Greenway distinguishes itself not just as a dealership, but as a vital member of the local community. With a commitment to serving the areas of Hunters Creek Village, River Oaks, Bunker Hill Village, Houston, and Bellaire, Mercedes-Benz of Houston Greenway strives to be a dependable automotive partner for every driver in these regions. As the premier Mercedes-Benz dealership in these vibrant communities, Mercedes-Benz of Houston Greenway opens its doors to welcome everyone.
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3900 Southwest Freeway

Houston, TX

77027

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Showing 1,150 reviews

January 13, 2010

Brought in my R350 for warranty work without an appointment. Even without notice, great service was provided by a great staff! Excellent response time. Thank you Mike and Tracy for handling my vehi More

by chym3ra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Desormeaux
December 22, 2009

I drove to Houston from Florida and although I'd just had my car serviced, I was hearing a strange noise and had to get it checked out before going back home. Not being familiar with the dealerships here, I More

by ccormier
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy D
July 18, 2009

This is an arrogant dealership who did not care about customers once they got the sale. Examples: 1) I purchased an extended warranty from Mercedes-Benz. The extended warranty was promised to be maile More

by Mature-customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Advisor / Service Manager
January 14, 2009

Ok, I dont know where to start this, "WORLD WORST CAR DEALERSHIP", starting from Managers to all stuff. I dont know how they are in business. I am an engineer for a large oil company, but I was treated l More

by kazadshellus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dennis/Danny
December 02, 2008

I was referred to the Mercedes Greenway dealership by a friend and was attempting to do a multiple car exchange. I was disappointed with the deal they offered and went to a different dealership. The diff More

by gregdh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Used Car Manager
August 22, 2008

Mercedes Benz of Houston Greenway Complaint Auto Mercedes Benz of Houston Greenway Complaint Auto Purchase Disaster - Auto Purchase Vehicle Purchase Location: Houston, TX Mercedes Be More

by thetaxterminator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny M.-Manager
September 16, 2007

Several weeks ago, my 2003 Mercedes Benz was flooded after I tried driving home in the heavy rain. Almost immediately, I called Greenway Plaza to tow my car and access the damages. While this preliminar More

by pdnguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service advisor, service manager
July 19, 2007

Hello I was at greenway in houston and had very slow Hello I was at greenway in houston and had very slow customer service. printer issue apparently. But i got my licence plate bracket fixed very quick More

by zeneffect
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
installer and customer service
January 29, 2007

Overall I have had good experiences with this dealer in purchasing two Mercedes automobiles. If there is any one area that I personally feel marginally ok with is in the pricing. While acceptable, in both More

by mchammond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tod Woodyard
May 08, 2006

This is the worst dealership I have ever experienced. I had our car serviced there for several years because they are the closest one to us. First we do our routine maintenance there for 3 years until one More

by swood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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