Mercedes-Benz of Houston Greenway

This is my third vehicle to purchase from Surender at Mercedes Benz of Houston Greenway. Surender is an outstanding guy, a true gentleman in every sense of the word and I am always impressed by his kindn Mercedes Benz of Houston Greenway. Surender is an outstanding guy, a true gentleman in every sense of the word and I am always impressed by his kindness, sincerity and knowledge. On this purchase, I was proud to have another of Surender's customers - figuring me as a first timer - stop to tell me how he had just bought two new vehicles from Surender and assuring me that I was in the best of hands (I told him I was already well aware of this but glad to have my own thoughts affirmed). Will is awesome as well - charming, charismatic and easy to work with. He has a very positive energy and instills a lot of confidence and comfort on the finance piece. Surender and Will Richardson are a dynamic team, between them and loving Randy Els as my service guy (he is the best), I plan to buy all of my vehicles from Mercedes Benz of Houston Greenway. More

I was very pleased with the service received from the dealership. I was given a loaner car during the whole process and received my car back working properly and clean. dealership. I was given a loaner car during the whole process and received my car back working properly and clean. More

i was very pleased with the job done from my service consultant to the technitions to listen and diagnose the problem with my car. it is running better and the gas milage is where it should be now that consultant to the technitions to listen and diagnose the problem with my car. it is running better and the gas milage is where it should be now that the fuel pump has been replaced. We didn't buy this car at Greenway however we will have the service on it done here. More

Randy Els is a fabulous service provider. Friendly, helpful, honest and on the ball. He has even taken my calls when I am on the road in the middle of nowhere when I have needed service advice about a helpful, honest and on the ball. He has even taken my calls when I am on the road in the middle of nowhere when I have needed service advice about an issue I was having. It is a pleasure to be greeted by and be helped by Randy. I would recommend him to anyone withour hesitation. Nancy More

I met Jim approximately 1 1/2 years ago when my husband and I started looking at the Mercedes E350 convertible. From the first time I met him, I immediately felt like I was in excellant hands. He made me f and I started looking at the Mercedes E350 convertible. From the first time I met him, I immediately felt like I was in excellant hands. He made me feel so comfortable in the dealership. I was especially impressed with his knowledge about the car, and how he conveyed that information to me. I loved that he let me take the vehicle for a test drive without him in the car (other dealerships only let you drive with them along side of you). Every time I need to speak to Jim, he always makes himself available. No question is trivial, and any concern is resolved. I feel that he has become a friend ove the time that I have known him. He truly cares about his clients, and goes the extra step beyond to take care of me. I am really impressed with his level of professionalism. As I am a busy physician, he does evrything to help accomodate my needs and schedule. I am so happy to have met him, and I know we will have a long relationship in the future. More

Randy goes out of his way to keep you informed and tell you what is going on. He greets you with a smile, remembers your name and is efficient. He is a great troubleshooter, and makes you feel like a fam you what is going on. He greets you with a smile, remembers your name and is efficient. He is a great troubleshooter, and makes you feel like a family member is taking care of your car. More

Randy Els is the best service consultant I have ever come across. He has done fantastic job every time. Trust and credibility is very important to me. Please pass on my compliments. across. He has done fantastic job every time. Trust and credibility is very important to me. Please pass on my compliments. More

I will always choose Jay as my service advisor as long as I own my Mercedes Benz. I have had many different service advisors in the past and by far Jay has been the best! I own my Mercedes Benz. I have had many different service advisors in the past and by far Jay has been the best! More

I have had the same service manager for a few years, and Jay Kohn is great! He is definitely a reason I will consider coming back to Greenway when it is time to buy a new car. There is another Mercedes Dea Jay Kohn is great! He is definitely a reason I will consider coming back to Greenway when it is time to buy a new car. There is another Mercedes Dealer 10 minutes from my house but I will drive 30 minutes because of the great service and great people at Greenway! More

I was a customer of MBGH from 2003 until 2008 and made a bad decision to buy what was probably my last (5th) Jaguar from Momentum. Then tried a Lexus from Westside, which was also a disappointing experience bad decision to buy what was probably my last (5th) Jaguar from Momentum. Then tried a Lexus from Westside, which was also a disappointing experience both in terms of the poor quality of the vehicle and their lack of product support. So, I'm back. Took my SL in for factory maintenance and I am very pleased with the entire experience. Randy Els is both very knowledgeable and very personable. I know a lot about cars and I really appreciate the fact that he took time to listen to my concerns and answered my questions in detail without talking down to me. He also made a special effort to investigate a minor repair, and along with the technician, figured out what was wrong. Everyone I dealt with yesterday seemed happy and not stressed out, which is refreshing. I'm glad to be back and feel that the money I spent on repairs was money well-spent to protect my investment. I highly recommend Mercedes Benz of Houston Greenway. John Durfey More