Mercedes-Benz of Houston Greenway

GayLynn was remarkable, she took the time to go over everything. She is also very knowledgable about Mercedes. I had actually requested Gaylynn, I previously had a problem and the prior serviceman coul everything. She is also very knowledgable about Mercedes. I had actually requested Gaylynn, I previously had a problem and the prior serviceman could not fathom how to solve it. She did and was the only person to have an answer, believe me I remembered and for that reason I requested her and will always go back to her. More

Gaylen and MB-Greenway provided excellent service. The entire staff is helpful, friendly and courteous. They really do make it a very painless experience to get your car serviced. I would definitely rec entire staff is helpful, friendly and courteous. They really do make it a very painless experience to get your car serviced. I would definitely recommend this dealership to anyone. I have two small kids and a busy schedule. When dropping off my car and picking it up, I was never there for longer than 10 minutes (and that included getting a loaner car as well!) I have no idea how they do it, but MB-Greenway runs like a well oiled machine, with very personal service. More

Working with Jessica Naegele was great. She provided exceptional customer service while I was have a difficult time with Merecedes Benz of Tampa. The service manager really stepped up to the plate and n exceptional customer service while I was have a difficult time with Merecedes Benz of Tampa. The service manager really stepped up to the plate and no-charged the alignment issues that I had from when I purchased my CPO vehicle. They really helped me during my first not so pleasant experience with my originating dealer (Tampa) and made me believe in the Mercedes Benz brand. More

Mike Maidenberg is the BEST sales consultant! He is sincere, informative, attentive and very kind. Mike made my experience at Mercedes Benz exceptional. I am very happy with my purchase. sincere, informative, attentive and very kind. Mike made my experience at Mercedes Benz exceptional. I am very happy with my purchase. More

Terrific experience - best I've had with a car lease arrangement. I contacted the dealership via email because I'm super busy and wanted to do as much pre-work via email before I came into the dealershi arrangement. I contacted the dealership via email because I'm super busy and wanted to do as much pre-work via email before I came into the dealership. Jim Fraser was exremely responsive and worked with me via email so that when I did come into the dealership it was a very pleasant experience. I highly recommend Mercedes of Greenway Houston and in particular Jim Fraser. More

The salesman George Quintero is very nice and professional. He gave me a good deal! I appreicate his kind help and hope to do business with him again! professional. He gave me a good deal! I appreicate his kind help and hope to do business with him again! More

Hector Cardet was AWESOME! He was diligent and committed in locating the perfect vehicle. The process took about a month, he would email and text me with updates. His "delivery" was extremely detailed, even in locating the perfect vehicle. The process took about a month, he would email and text me with updates. His "delivery" was extremely detailed, even in the rain. Everything was done over the phone since we live out-of-town, all we had to do was walk in and sign the paperwork. The easiest car buying experience, my husband and I ever had. He was referred to me by a friend / patient and I have already recommended him to others. Over dinner the other night, Jerry and I were discussing this experience, we are definitely committed to Hector for our next purchase. Great Job!! More

Jessica was very knowledgeble in explaining the repairs needed on my vehicle. Hats off to the shuttle driver. What a nice, polite, young man. He opened the door for me. That's special. needed on my vehicle. Hats off to the shuttle driver. What a nice, polite, young man. He opened the door for me. That's special. More

Jerry Goggins is personable & has the knowledge of every Mercedes I have had in service His intgrity & how he takes care of my car needs is excellent. The cashier & the man that brought my car to me w every Mercedes I have had in service His intgrity & how he takes care of my car needs is excellent. The cashier & the man that brought my car to me were both very prompt & courteous. More

Brent has been very patient and forgiving with me and my schedule on coming in to pick up a 2012 CL 63, his customer service skills are unsurpassed to be at this level of sales. He has been great at keeping schedule on coming in to pick up a 2012 CL 63, his customer service skills are unsurpassed to be at this level of sales. He has been great at keeping me updated as to the arrival of the car and offered insightful options just in case this CL isn't the one for me. I live roughly an hour and a half drive from his dealership but am a customer of Greenway MB because of him. He has even gone as far as staying past closing time after a hectic saturday at the dealership to accommodate my delayed arrival due to saturday afternoon Galleria/I-10/610 traffic jams. He even helped a lady friend of mine who was interested in another vehicle at a sister dealership, he made some phone calls on her behalf and she felt secure in her purchase knowing that Brent had made the initial contact for her. Don't hesitate to give Brent a call for any of your Mercedes Benz purchasing needs. More