Mercedes-Benz of Houston Greenway

I bought my 2013 C350 from this dealership in Aug 2012. The sales associate who took care of all the explanation and follow-up was Rokan Chowdhury. He is a very friendly and warm person who tries his best The sales associate who took care of all the explanation and follow-up was Rokan Chowdhury. He is a very friendly and warm person who tries his best to keep his customers happy. In my case, the truck that was supposed to deliver my car was broken in the middle of the way, so my car was delivered a few days after I expected; but in the mean time, Rokan not only did his best to track the truck driver and did a very good follow-up to know when exactly the car was going to be in the dealership, but also he was absolutely honest and sincere with me and gave me clear answers about the status of my car shipment which was extremely important and valuable to me. I'm sure the other sales associates in this dealership are great too, but my recommendation: "Don't forget to ask for Rokan when you got to this dealership!" More

I brought my car in for service this month (8/9/12)for braking system repair. I received excellent OVER AND BEYOND service from Jerry Goggins (Service Advisor) and Darrell Williams (Service Manager) right braking system repair. I received excellent OVER AND BEYOND service from Jerry Goggins (Service Advisor) and Darrell Williams (Service Manager) right from the start- from the time I was given my loaner car throughout the whole repair process until I picked up my car and was ready to go!!! Jerry and Darrell answered all of my questions and addressed all of my concerns. I highly recommend this dealership for sales as well as service!!! More

Jay Gomez did an excellent job in meeting my needs and expectations. He helped me explore options in owning a Mercedes-Benz. I can honestly say if it were not for Jay's courteous and professional assistan expectations. He helped me explore options in owning a Mercedes-Benz. I can honestly say if it were not for Jay's courteous and professional assistance I would not be an owner of a Mercedes-Benz today. Overall, I found the personnel at Mercedes-Benz of Houston Greenway very easy to communicate with and not just interested in making the best deal for the dealership, but genuinely looking to make the best deal for both of us. More

Impressed with the efficiency and attitudes of the entire dealership from scheduling, to check-in to check-out. This was the quality experience one would hope for at a MB dealership. Consideration for my tim dealership from scheduling, to check-in to check-out. This was the quality experience one would hope for at a MB dealership. Consideration for my time and satisfaction was very much appreciated and rarely experienced at other dealerships. Thanks to all involved. More

Jerry Jow and Darrell Williams are always available to assist their clients. They provide great service and do it with a smile and enjoyment. They provide advice even if meeting your needs means recomme assist their clients. They provide great service and do it with a smile and enjoyment. They provide advice even if meeting your needs means recommending a company that is not associated with Mercedes Benz Greenway. All my dealings with Mercedes Benz Greenway have been enjoyable More

Mercedes-Benz of Houston Greenway has excellent services. especially service advisor Randy Els. I have been visiting this shop for last 10 years. quality of work and services are exceed my expectation. especially service advisor Randy Els. I have been visiting this shop for last 10 years. quality of work and services are exceed my expectation. More

I had a very pleasant experience buying my very first Mercedes Benz at your dealership and Jay made this all possible with his friendly approach, respectfulness, and patience. I felt at ease choosing and Mercedes Benz at your dealership and Jay made this all possible with his friendly approach, respectfulness, and patience. I felt at ease choosing and purchasing the right car without having to deal with pressure tactic. This dealership has a great team of professionals whether from sales, financing or service department who are there for you every step of the way. Glad to be now a Benz owner and now cherishing a touch of luxury and service deluxe that is second to none. Thanks again and I look forward buying my next Benz when I get this one paid off. More

When is comes time to buy a new car, the idea of making the actual car deal is usually something I dread. My sales consultant, Coco Godinez changed all that. She made the entire experience a complete delig the actual car deal is usually something I dread. My sales consultant, Coco Godinez changed all that. She made the entire experience a complete delight and joy. I look foward to recommending her and Mercedes Benz of Houston Greenway to all my family, friends and co-workers at United Airlines. Sincerely, Robert Murray More

The experience was excellent from start to finish. Jay ensured that all our questions were answered and he followed up every day to advise the progress being made. He delivered on his promise. ensured that all our questions were answered and he followed up every day to advise the progress being made. He delivered on his promise. More

Mike Walsh has always taken great care of my service needs and requests. This time, Randy was the one to offer his great service. I love the VIP treatment and will continue to have my car serviced at th needs and requests. This time, Randy was the one to offer his great service. I love the VIP treatment and will continue to have my car serviced at this location. My experiences here have always been pleasant and memorable. More