
Mercedes-Benz of Houston Greenway
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I have worked with Joseph Washington and/or Jim Fraser on all four of my vehicle purchases from Greenway and very much appreciate their professionalism and honesty. We worked for several months on the new SL all four of my vehicle purchases from Greenway and very much appreciate their professionalism and honesty. We worked for several months on the new SL 63 to get my preferences completely met and it all came to fruition with the delivery of this terrific car. Joseph worked on the initial efforts and both Joseph and Jim teamed to make the whole deal come together at the end. They were incredibly responsive. In addition, Mike Yale was a key contributor on the US delivery segment. All-in-all, the entire process was a fantastic team effort. My continuing loyalty to the dealership is totally the result of the attention and responsiveness of these three men. I can be "somewhat" anal about car purchasing matters and everyone was accommodating and patient. Thanks again to the three of them. More
This is my 5th Mercedes and my 4th to be taken care of by Greenway. Chien Tsai is my new service advisor. I found him to be very knowledgeable and provided information and options to what work needed to be d Greenway. Chien Tsai is my new service advisor. I found him to be very knowledgeable and provided information and options to what work needed to be done on my car. He was able to work around my travel schedule and did a good job of keeping me informed of progress and delays. We experienced one delay due to a shipment but he was quick to ensure I had a loaner vehicle so there was no impact to my schedule. I appreciate his efforts. More
This dealership is the best one in Houston. It is clean, professional, friendly and they have an AMAZING selection. Mr. Kamnani is an exceptional sales consultant from whom we will be buying more vehicles. professional, friendly and they have an AMAZING selection. Mr. Kamnani is an exceptional sales consultant from whom we will be buying more vehicles. He really listens to his clients (I do NOT feel like a customer because he was working for me). He is honest and very upfront with expectations and he delivered on everything he said he would. I strongly recommend Mr. Kamnani and this dealership. It was the best car buying experience that I have ever experienced! More
Jessica and all the people I saw in the Service Department dropping off and picking up my car did a great job. They are especially sensitive to not keeping customers waiting-very nice job, everyone Department dropping off and picking up my car did a great job. They are especially sensitive to not keeping customers waiting-very nice job, everyone! More
The spacious showroom with plenty of wider spaces and large in stock inventory of cars offers the best car shopping experience. The sales consultant Surender Kamnani helped me with all aspects of shoppin large in stock inventory of cars offers the best car shopping experience. The sales consultant Surender Kamnani helped me with all aspects of shopping process. He is genuinely frank, upfront and most importantly he listens to his customer's needs which I found appreciable and highly recommended. I look forward to future purchases from this place. More
Jerry Jow is the best service advisor I have ever worked with for any car brand or dealership I have owned. As long as Jerry is at Mercedes Greenway I will continue to bring my car there for service. with for any car brand or dealership I have owned. As long as Jerry is at Mercedes Greenway I will continue to bring my car there for service. More
Jerry Jow has been my service consultant for the last 10 years. I appreciate the fact that he always remembers me by name. He is very knowledgeable and is very thorough. I never have to wonder if I have years. I appreciate the fact that he always remembers me by name. He is very knowledgeable and is very thorough. I never have to wonder if I have missed a serivce that my car needed to have addressed. I feel confident he is always on top of everything. He is a very valuable employee in my eyes. More
The purchasing experience was an excellent one. We enjoyed working with Steve. He was very pleasant and attentive to our needs. The purchasing experience was smooth and hassle free. enjoyed working with Steve. He was very pleasant and attentive to our needs. The purchasing experience was smooth and hassle free. More
Great sales team and great car. I am very happy with my new CLS 550. Unbelievable engine and performance. I was a bit scared to downgrade from my S550, but I end up really happy. I have been a customer new CLS 550. Unbelievable engine and performance. I was a bit scared to downgrade from my S550, but I end up really happy. I have been a customer since 2008 and have received great service from this dealership. The service rep is Chris Jones and he is the best. The sales manager (Mac) is the guy who prevented me from moving to other cars like Audi or BMW and the sales rep Ali was the best to finalize the sales. Overall you have a great team there. By the way, your Finance lady, Dawn, is an ace. She is a joy to work with. Thanks, Hugh Sazegar More
Jay Gomez - sales - and Melissa Sanchez - finance - represented Greenway MB professionally and in a friendly manner making the new car purchase a pleasant one. I commend their professionalism. represented Greenway MB professionally and in a friendly manner making the new car purchase a pleasant one. I commend their professionalism. More