Mercedes-Benz of Houston Greenway

Jerry Jow is the best service advisor I have ever worked with for any car brand or dealership I have owned. As long as Jerry is at Mercedes Greenway I will continue to bring my car there for service. with for any car brand or dealership I have owned. As long as Jerry is at Mercedes Greenway I will continue to bring my car there for service. More

Jessica and all the people I saw in the Service Department dropping off and picking up my car did a great job. They are especially sensitive to not keeping customers waiting-very nice job, everyone Department dropping off and picking up my car did a great job. They are especially sensitive to not keeping customers waiting-very nice job, everyone! More

The spacious showroom with plenty of wider spaces and large in stock inventory of cars offers the best car shopping experience. The sales consultant Surender Kamnani helped me with all aspects of shoppin large in stock inventory of cars offers the best car shopping experience. The sales consultant Surender Kamnani helped me with all aspects of shopping process. He is genuinely frank, upfront and most importantly he listens to his customer's needs which I found appreciable and highly recommended. I look forward to future purchases from this place. More

Jerry Jow has been my service consultant for the last 10 years. I appreciate the fact that he always remembers me by name. He is very knowledgeable and is very thorough. I never have to wonder if I have years. I appreciate the fact that he always remembers me by name. He is very knowledgeable and is very thorough. I never have to wonder if I have missed a serivce that my car needed to have addressed. I feel confident he is always on top of everything. He is a very valuable employee in my eyes. More

The purchasing experience was an excellent one. We enjoyed working with Steve. He was very pleasant and attentive to our needs. The purchasing experience was smooth and hassle free. enjoyed working with Steve. He was very pleasant and attentive to our needs. The purchasing experience was smooth and hassle free. More

Great sales team and great car. I am very happy with my new CLS 550. Unbelievable engine and performance. I was a bit scared to downgrade from my S550, but I end up really happy. I have been a customer new CLS 550. Unbelievable engine and performance. I was a bit scared to downgrade from my S550, but I end up really happy. I have been a customer since 2008 and have received great service from this dealership. The service rep is Chris Jones and he is the best. The sales manager (Mac) is the guy who prevented me from moving to other cars like Audi or BMW and the sales rep Ali was the best to finalize the sales. Overall you have a great team there. By the way, your Finance lady, Dawn, is an ace. She is a joy to work with. Thanks, Hugh Sazegar More

Jay Gomez - sales - and Melissa Sanchez - finance - represented Greenway MB professionally and in a friendly manner making the new car purchase a pleasant one. I commend their professionalism. represented Greenway MB professionally and in a friendly manner making the new car purchase a pleasant one. I commend their professionalism. More

I bought my 2013 C350 from this dealership in Aug 2012. The sales associate who took care of all the explanation and follow-up was Rokan Chowdhury. He is a very friendly and warm person who tries his best The sales associate who took care of all the explanation and follow-up was Rokan Chowdhury. He is a very friendly and warm person who tries his best to keep his customers happy. In my case, the truck that was supposed to deliver my car was broken in the middle of the way, so my car was delivered a few days after I expected; but in the mean time, Rokan not only did his best to track the truck driver and did a very good follow-up to know when exactly the car was going to be in the dealership, but also he was absolutely honest and sincere with me and gave me clear answers about the status of my car shipment which was extremely important and valuable to me. I'm sure the other sales associates in this dealership are great too, but my recommendation: "Don't forget to ask for Rokan when you got to this dealership!" More

I brought my car in for service this month (8/9/12)for braking system repair. I received excellent OVER AND BEYOND service from Jerry Goggins (Service Advisor) and Darrell Williams (Service Manager) right braking system repair. I received excellent OVER AND BEYOND service from Jerry Goggins (Service Advisor) and Darrell Williams (Service Manager) right from the start- from the time I was given my loaner car throughout the whole repair process until I picked up my car and was ready to go!!! Jerry and Darrell answered all of my questions and addressed all of my concerns. I highly recommend this dealership for sales as well as service!!! More

Jay Gomez did an excellent job in meeting my needs and expectations. He helped me explore options in owning a Mercedes-Benz. I can honestly say if it were not for Jay's courteous and professional assistan expectations. He helped me explore options in owning a Mercedes-Benz. I can honestly say if it were not for Jay's courteous and professional assistance I would not be an owner of a Mercedes-Benz today. Overall, I found the personnel at Mercedes-Benz of Houston Greenway very easy to communicate with and not just interested in making the best deal for the dealership, but genuinely looking to make the best deal for both of us. More