Mercedes-Benz of Houston Greenway

I am very pleased that everyone took the time and effort to identify and fix a problem with the fuel measuring system that made me uncomfortable whenever I was out of town. The guage had been unreliable and to identify and fix a problem with the fuel measuring system that made me uncomfortable whenever I was out of town. The guage had been unreliable and erratic since I purchased the car. More

I have had my Mercedes for five years and all service has been done at Greenway. Without exception, the service has been courteous, efficient, and timely. Chris Jones is our service consultant. He is knowled been done at Greenway. Without exception, the service has been courteous, efficient, and timely. Chris Jones is our service consultant. He is knowledgeable and explains things clearly. When I buy my next Mercedes, it will be at Greenway, because of the excellent service. More

Do you believe this dealer sell a GLK 350 just has $200 margin? Mack(Mac) told me this story. I don't think he is an honest guy. And he seems very arrogant. I had very bad experience with him when I am try margin? Mack(Mac) told me this story. I don't think he is an honest guy. And he seems very arrogant. I had very bad experience with him when I am trying to leese a GLK 350. I disappointed his work especially he is a manager. This dealer is very disorganized. We took 40 mins to look for a car. Finally, the front window of the car is broken. What kind management? Do you suppose to get a good service from this dealer? More

I did not have an easy situation, dealing with a not so easy divorce. I gave Larry the specifics and worked out an excellent deal. He emailed, text, and called with information re: my vehicle since it was easy divorce. I gave Larry the specifics and worked out an excellent deal. He emailed, text, and called with information re: my vehicle since it was coming from another location. As soon as it arrived he gave all the details that came with the vehicle and I was so excited. I was referred to him through and previous buyer (Renferd Joseph) and will refer him to anyone I know that is looking for a great vehicle at a good price. Also the sales manager supervisor (not sure of his name) greeted me twice assuring that I was happy with the sale. Thanks again. Crob More

My service consultant gave my OUTSTANDING service. He gave me the time, and detailed attention that was needed with great patience. We went over every item that was not in good condition with the car, a gave me the time, and detailed attention that was needed with great patience. We went over every item that was not in good condition with the car, and when the car was returned to me, every single item had been corrected/fixed to my satisfaction. He is very good at what he does, with excellent customer service skills !!! More

Excellent service from the get go. Jay Gomez, salesman, and Dawn Villareal, finance, were very helpful through the entire process. They really shoed passion and knowledge on their work. I really enjoyed th and Dawn Villareal, finance, were very helpful through the entire process. They really shoed passion and knowledge on their work. I really enjoyed that afternoon when I bought my first Mercedes Benz at MB Greeway, a real jewel. I am enjoying my 2013 E350 C model and I am looking forward to buy a second car for my wife soon. I will truly recommend MB Greenway to my friends and family More

I purchased my vehicle at this dealership and every experience I have had with them has been positive. My service advisor, Kevin Graves, is wonderful. He is very attentive, friendly and knowledgeable experience I have had with them has been positive. My service advisor, Kevin Graves, is wonderful. He is very attentive, friendly and knowledgeable. I would highly recommend him and the dealership. More

Jessica is awesome! She's very friendly and was prompt in letting me know when my car was ready. I appreciate your high level of customer service. in letting me know when my car was ready. I appreciate your high level of customer service. More

Kevin has been my service advisor at Greenway MB for five years and always does a great job of explaining the service work needed for my E 320. He gets my car back to me on time and is very professional. years and always does a great job of explaining the service work needed for my E 320. He gets my car back to me on time and is very professional. Thanks Kevin! More

My service writer Mike Walsh is the best - always handles My service writer Mike Walsh is the best - always handles my service needs swiftly and professionally.I will continue to do business with MB Greenway My service writer Mike Walsh is the best - always handles my service needs swiftly and professionally.I will continue to do business with MB Greenway. More