Mercedes-Benz of Houston Greenway

I had a unique issue with the electronics of my E550 and Jerry and the MB Greenway crew worked hard to solve the problem. He went above and beyond to ensure I was satisfied. Jerry and the MB Greenway crew worked hard to solve the problem. He went above and beyond to ensure I was satisfied. More

It is always a pleasure dealing with MB of Houston Greenway. Gaylyn Barney our service advisor is absolutely wonderful to deal with. Very professional and with a wonderful personality. She also keeps Greenway. Gaylyn Barney our service advisor is absolutely wonderful to deal with. Very professional and with a wonderful personality. She also keeps us informed during the repair period, so there are no surprises when we pick up our car (s). We have bought several cars from MB of Houston Greenway and will do so again. My husband is also very pleased with the parts department (for his 2000 SL500). Many thanks, Gabriele Overweg More

I will have to say that I was very impressed with Jay and the level of service that I received from him not only professionally but personally. He understood the responsibility the dealership had to resolve the level of service that I received from him not only professionally but personally. He understood the responsibility the dealership had to resolve a maintenance issue and took the lead to get this resolved fairly , which is rare in the world of vehicle service (at least in my experience). Not only will I recommend MB Greenway for purchases but Jay in particular for outstanding service. The dealership is fortunate to have him. More

Kevin Graves in service and Joseph Washington in sales have been wonderful to work with. The entire Greenway team is great and always very friendly and helpful. Thank you! have been wonderful to work with. The entire Greenway team is great and always very friendly and helpful. Thank you! More

We have purchased and traded in our Mercedes cars with Mercedes Benz of Houston-Greenway and have been extremely pleased with the service and attention that we have ALWAYS received from this dealership. Mercedes Benz of Houston-Greenway and have been extremely pleased with the service and attention that we have ALWAYS received from this dealership. In particular, the best part is the personal service I receive from our long-time Service Advisor, Mike Walsh. He is efficient, professional, up-to-date with his knowledge about our cars, friendly, etc. He is what keeps us coming back to this dealership for our service as well as for purchasing new cars. Mike Walsh is certainly a 5* employee!!! More

We own 2 Mercedes purchased at the Greenway dealership. We continue to be very happy with their service. This is an outstanding group that represents the Mercedes brand extremely well. I have recommended We continue to be very happy with their service. This is an outstanding group that represents the Mercedes brand extremely well. I have recommended them to my friends who are looking to purchase cars. More

Kevin Graves and the entire MB Greenway staff are the real deal. You don't feel like just another customer when you go there, you feel like a true VIP. And, for me, knowing when my car is going to be rea real deal. You don't feel like just another customer when you go there, you feel like a true VIP. And, for me, knowing when my car is going to be ready is absolutely critical. No optimistic guesses up front and then apologies later. Kevin let me know what to expect and kept me posted every step of the way. Two thumbs up. More

Love my new car! This is my second car from this dealership and will be back for my third! Thank you Leigh Bennett for your hard work and professionalism! dealership and will be back for my third! Thank you Leigh Bennett for your hard work and professionalism! More

I commend Christopher Jones for his professionalism with emphasis on customer service. He is very detail in explaining services needed and returns calls at the appropriate time. emphasis on customer service. He is very detail in explaining services needed and returns calls at the appropriate time. More

Jay Kohn is the reason we keep coming back to this dealership. While the dealership is fantastic, Jay is the best. The dealership has windows where you can look out into the shop --- it's spotless. dealership. While the dealership is fantastic, Jay is the best. The dealership has windows where you can look out into the shop --- it's spotless. The work is perfect, on time and as promised. The last two cars we have purchased were from this dealership. The next car we purchase will be from there as well. Keep up the great work! More