Mercedes-Benz of Houston Greenway | Page 106

The service drive is full of the friendliest people. From the valets, to the service advisors (Jay Kohn rocks). Never have to worry if Chase is servicing my vehicle. He goes above and beyond! From the valets, to the service advisors (Jay Kohn rocks). Never have to worry if Chase is servicing my vehicle. He goes above and beyond! More

Jerry Jow was a great service advisor! He was very attentive and easy to work with. I will ask for him every time! Thanks MB Greenway! attentive and easy to work with. I will ask for him every time! Thanks MB Greenway! More

I was particularly pleased with the service Jerry Jow was able to arrange. Even though I had a limited amount of time, he was able to tend to my needs ahead of the time we had agreed I could have my car. H able to arrange. Even though I had a limited amount of time, he was able to tend to my needs ahead of the time we had agreed I could have my car. He took a personal interest in seeing that my car was in good order and I will not have unexpected problems. More

Mike Maidenberg was probably one of the most honest, upbeat, positive, professionals we have had the pleasure to work with. Car shopping is not one of our favorite acitvites but Mike was different. upbeat, positive, professionals we have had the pleasure to work with. Car shopping is not one of our favorite acitvites but Mike was different. Jessica Naegele in service is one of the best representatives we have experienced. She keeps us informed and explains in detail any issues we encounter. More

Jerry Jow provided exceptional service. He was very friendly, courteous and attentive. He expressed extreme knowledge in his sales product. This allowed me to make my decision to purchase this vehicl friendly, courteous and attentive. He expressed extreme knowledge in his sales product. This allowed me to make my decision to purchase this vehicle. Thank you Jerry Jow! More

Kevin Graves is the BEST service advisor! He always makes sure everything is taken care of and my car is always in perfect shape upon completion! sure everything is taken care of and my car is always in perfect shape upon completion! More

Chien Tsai is an excellent Service Advisor, and Darrell Williams is a fantastic Service Manager, both are a true asset to MB Greenway, and the MB brand. Everything was handled in a professional manner duri Williams is a fantastic Service Manager, both are a true asset to MB Greenway, and the MB brand. Everything was handled in a professional manner during my time of distress. Being broken down and out of town away from your home dealership is no fun, but MB Greenway was fabulous to work with. THANK YOU for such a great exsperience! Promote Chien and Darrell! More

Jay provided truly exceptional service. I can trust when I bring my car in, everything will be taken care of, even things I didn't expect- they always look over the car for any potential problems and addres I bring my car in, everything will be taken care of, even things I didn't expect- they always look over the car for any potential problems and address recalls when I go in. As a bonus, I always leave with a fresh, clean car. He is truly professional and one of the best in the business!! More

Faced with a nearly dead battery at 4pm on a Friday I rushed to Mercedes Greenway, the dealership where I purchased my car and continue to go for service. By the time I arrived it was 4:45pm and they clo rushed to Mercedes Greenway, the dealership where I purchased my car and continue to go for service. By the time I arrived it was 4:45pm and they close at 5pm but my service advisor, Jerry Jow, rallied to find a mechanic willing to stay late and replace my battery and complete a few other necessary checks. Less than one hour later, the work had been completed and I was able to leave with my dependable 450 GL and very, very satisfied once agian with Meredes Grrenway and Jerry Jow. More

Best Customer Service Department of any luxury car on the market. Staff greets you upon arrival and makes the check in/check out process quick and easy. the market. Staff greets you upon arrival and makes the check in/check out process quick and easy. More