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Mercedes-Benz of Houston Greenway
Houston, TX
1,154 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,154 reviews
February 26, 2013
Chien was very helpful through the entire process. I was a little worried but he put my mind at ease. The dealership and staff are very professional, respectful, and most importantly fast! Thanks Chien and a little worried but he put my mind at ease. The dealership and staff are very professional, respectful, and most importantly fast! Thanks Chien and the Mercedes Benz of Houston Greenway team for everything!!! More
by AshantaT
Employees Worked With
Chien, Chien Tsai
February 26, 2013
I have been completely satisfied with the service of my S-63 Mercedes since purchased at Mercedes Greenway. My service advisor, Kevin Graves, has always made sure I get the best of service. He is very at S-63 Mercedes since purchased at Mercedes Greenway. My service advisor, Kevin Graves, has always made sure I get the best of service. He is very attentive to the needs of my car as well as making sure I am accommodated during the service. More
by LIMB
Employees Worked With
Kevin Graves, Kevin Graves
February 22, 2013
My fiance and I scheduled an appointment with Ali to discuss the possibility of trading in our Mercedes for a new ML 350. Ali is extremely knowledgable and professional. He thoroughly explained all th discuss the possibility of trading in our Mercedes for a new ML 350. Ali is extremely knowledgable and professional. He thoroughly explained all the features of the vehicle options. He worked hard to find the exact vehicle that we wanted. Throughout our appointment with Ali, he made us both feel very comfortable with proceeding with the new purchase. Once we finished with the finance manager (which was extremely quick due to their touch screen documentation) Ali had our new car detailed and waiting. He showed us all the features of the car and quickly programmed all the settings to our unique needs. I would highly recommend that anyone purchase a vehicle from Ali Akhavan at Mercedes-Benz of Houston Greenway. More
by mcaskey
Employees Worked With
Ali Akhavan
February 22, 2013
Both Steve Sorkin (Salesman) and Will Richardson (Finance) did an exceptional job at making the car buying experience a pleasant endeavor. Moreover, the overall appearance of the Greenway dealershi (Finance) did an exceptional job at making the car buying experience a pleasant endeavor. Moreover, the overall appearance of the Greenway dealership and my interaction with Mr. Sorkin and Mr. Richardson make Greenway Mercedes-Benz deserving of a referral recommendation. Well done, Greenway. More
by Carson10
Employees Worked With
Steve Sorkin and Will Richardson (Finance), Steve Sorkin
February 21, 2013
My sales person and the finance manager was very accommodating. Since we were not able to come to the dealership to sign the papers, they graciously came to the office to get signatures to facilitat accommodating. Since we were not able to come to the dealership to sign the papers, they graciously came to the office to get signatures to facilitate the closing of the deal. They went above and beyond! More
by woodlotusdragon
Employees Worked With
Mark
February 20, 2013
Jessica Naegele (Service Advisor) is exceptional at what she does. She is knowledgeable and professional. So much so that Mr. Lieb your CEO should be receiving a letter regarding the exceptional service tha she does. She is knowledgeable and professional. So much so that Mr. Lieb your CEO should be receiving a letter regarding the exceptional service that this dealership and service advisor provides time and time again. More
by CD22
Employees Worked With
Jessica Naegele
February 20, 2013
I feel lucky to have Jessica as my service advisor as she goes all out trying to help me with all of my car problems. She is very knowledgeable, has a lot of energy, and is very personable. I happen to hav goes all out trying to help me with all of my car problems. She is very knowledgeable, has a lot of energy, and is very personable. I happen to have an excellent extended warranty, and she has gone to bat to get things covered that I didn't even know was possible. When she was out of town recently on a well-deserved vacation, Jerry G. stepped in beautifully for me and helped me with further issues. They both went out of their way to make sure I received a loaner, which sure helped me! Thank you --Mayola Martin More
by mayolamartin
Employees Worked With
Jessica, Jerry G
February 19, 2013
The reason for my favorable ratings above are due to the individual sales person - Joseph Washington - who in my opinion, has been the most profession, knowledgeable and curteous sales person I have dealt w individual sales person - Joseph Washington - who in my opinion, has been the most profession, knowledgeable and curteous sales person I have dealt with in my +35 years of purchasing vehicles. I have purchased my 2nd vehicle from Joseph and there was no let down in any aspect of service or professionalism - in fact, his knowledge and competense were even better than my first experience. I would recommend Joseph and Greenway to anyone. More
by bhanks
Employees Worked With
Joseph Washington
February 18, 2013
Service representative Jerry Jow always provides excellent service with prompt attention, helpful suggestions and solutions, accurate time estimates for repairs, follow up when extent of problem has excellent service with prompt attention, helpful suggestions and solutions, accurate time estimates for repairs, follow up when extent of problem has been identified, reminders for state inspections and new tires and follow up after completion of service. Jerry is always patient, courteous, caring and attentive. Could not ask for anything better. More
by frazierking
Employees Worked With
Jerry Jow
February 12, 2013
I am writing this review because of the exceptional service I receive from Gaylyn. She is so professional and efficient. She makes it a pleasure to deal with service issues. service I receive from Gaylyn. She is so professional and efficient. She makes it a pleasure to deal with service issues. More
by brigittemink
Employees Worked With
Gaylyn
