Mercedes-Benz of Houston Greenway

From the moment you step in you will see smiles around you from people who are willing to assist by giving information and showing you around. it doesn't really matter if you have already planned a trust you from people who are willing to assist by giving information and showing you around. it doesn't really matter if you have already planned a trust drive or just stepping in for quotes just after appraising your car at the carmax like me. The sales person that I had the pleasure of meeting was Mr. Ali Akhavan. He is the guy you want to have on your side when buying a used car. With his past experience as a service manager in the same dealership , he knows about cars, their weaknesses so his hints were something that helped us in choosing what is best for our way of life. After choosing a certified used 2011 E350 Bluetec( Diesel) , with help of Mr. Akhavan we were able to get the same quote for our old trade in car as we had from Carmax and also on the other hand we did get some special price on our purchase. The finance department is just an easy 1-2-3. With help of Mr. Richardson as the finance manager we did get a perfect %1.99 finance that saved us more that what we were thinking of.The rest of the process was quick and fun signing on a cool monitor instead of papers. The whole trade in and purchase didn't take more than 2 hours and we enjoyed waiting time by checking all different cars in the showroom , shopping the small boutique of Mercedes gift products and also sitting on a comfortable chair drinking a freshly brewed cafe chino! At end our car war ready with a full tank of diesel, all detailed and clean, with fresh smell. Even tough I have another Mercedes dealer much closer to my house but I always return to this one without any hesitation. More

Steve was great and answered all my questions honestly and promptly. I traded in a BMW 335i and actually was given a fair price on the trade. I am very impressed over all and promptly. I traded in a BMW 335i and actually was given a fair price on the trade. I am very impressed over all More

I was leaving Methodist Hospital from surgery,right out of recovery. It was raining, cool, bad weather, and car started shutting down, no wipers etc..,made it too Greenway, to be met by Jay at my car doo of recovery. It was raining, cool, bad weather, and car started shutting down, no wipers etc..,made it too Greenway, to be met by Jay at my car door. I'm still in Hospital clothes and not feeling well. Jay got me in a car with a driver, who took by a pharmacy and then home, kept me informed about the car, and called me when it was ready, They treated me like the Owner of Greenway. Thank you, Toby and Michele,, More

This is our 3d Mercedes from the dealership and we have an order for a 4th vehicle, due to April delivery. The Service Dept. is one key reason for our loyalty to the brand and to the dealerhip. Special tha an order for a 4th vehicle, due to April delivery. The Service Dept. is one key reason for our loyalty to the brand and to the dealerhip. Special thanks to Service Advisor Mike Walsh for going the extra mile in making the service experience productive and pleasant. More

Salesperson, Hector Cardet, was extremely knowledgeable,, courteous, attentive and professional. He made the buying experience a great one! Actually, this was the second car purchased from Hector and the d courteous, attentive and professional. He made the buying experience a great one! Actually, this was the second car purchased from Hector and the dealership in the past year. Happy with both! I have owned Jaguar, Porsche and Audi over the past 10 years and purchasing both Mercedes was the best of the experiences. More

I have leased numerous vehicles from Greenway Mercedes-Benz. Each time, the process gets easier. My sales advisor, Navid, and manager, Mike, are consummate professionals. Most of what needed t Mercedes-Benz. Each time, the process gets easier. My sales advisor, Navid, and manager, Mike, are consummate professionals. Most of what needed to be done was accomplished over the phone on Friday, and I was driving out of the dealership with my new car in one hours’ time on Saturday morning. More