Mercedes-Benz of Houston Greenway
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Mostly communicated over the internet to purchase. Best deal I could find in Houston/Austin. Was promised a quick delivery and they did what they said they would do and were kind, helpful and courteous. deal I could find in Houston/Austin. Was promised a quick delivery and they did what they said they would do and were kind, helpful and courteous. More
OBryan Mullins, my sales rep, was more like a partner rather than just a sales person. He helped me thru the process, listened to my needs and made it happen. Exceptional work, by him, which in turn sp rather than just a sales person. He helped me thru the process, listened to my needs and made it happen. Exceptional work, by him, which in turn speaks a lot about Greenway Mercedes. Exceptional Personal Service by OBryan. He is a very worthy representative of the way Mercedes Benz Greenway does business. He is very knowledgeable, Professional, friendly and proactive. He made my time and experience worthwhile. OBryan was the key on my decision to buy two (2) Mercedes Benz in the same visit. Outstanding Experience More
The negotiation was very pleasant. I did my homework and knew what I would pay for the car and we were able to agree on a price very quickly without the typical back and forth on price. Alex Star was a rea knew what I would pay for the car and we were able to agree on a price very quickly without the typical back and forth on price. Alex Star was a real pleasure to deal with and I will recommend him to anyone considering purchasing a Mercedes. More
George was very helpful and patient as I decided which vehicle I wanted and then got me the best price possible. Dawn with financing really went above and beyond getting me the best interest rate availabl vehicle I wanted and then got me the best price possible. Dawn with financing really went above and beyond getting me the best interest rate available. Buying a car at Greenway was so easy. When I purchased my last car it took ALL day. At Greenway the process was much quicker and a lot less painful. More
Jim Frazier is an amazing employee of Mercedes-Benz of Houston-Greenway. His communication excels expectations. He kept me informed from day 1 through closing. Jim is more than a salesman. He cares ab Houston-Greenway. His communication excels expectations. He kept me informed from day 1 through closing. Jim is more than a salesman. He cares about the customer and it shows. When I first inquired via the internet I never throught I would receive a reply based on prior experiences from dealerships. Not only did he communicate (internet and phone) and respond, he was ready to order the car of my choice. . .he was ready and excited to get the process started. His excitement and engergy is contagious and it was a pleasure working with him. Mercedes has always been my favorite vehicle. Jim Frazier and Mercedes Benz is my car of choice. Between my husband and myself, we have owned 5 or 6 Mercedes and Mercedes-Benz Greenway has the best salesman of any dealership we have purchased a car from. If asked what the dealership could do to improve my experience I would just have to say. . . keep up the good work! More
Mike Walsh's many well-placed accolades are well deserved. Mike continuously goes the extra mile for us, and always has our well-being mind. Mike has incredible integrity and updates us with statu deserved. Mike continuously goes the extra mile for us, and always has our well-being mind. Mike has incredible integrity and updates us with status reports without being asked! Who does that?? Thank you for Mike! More
Mike Walsh, my service advisor at MB Greenway is the main reason I trust that dealership. I have worked with him for over 2 decades; he previously was the service manager who took care of my Mazda RX7 befor reason I trust that dealership. I have worked with him for over 2 decades; he previously was the service manager who took care of my Mazda RX7 before he joined Mercedes Benz. He has taken very good care of my cars including my SL550 and my CLK500. I trust him to provide the best and cost-effective service for the cars I love. These cars are built to last and they run like new after 7 and 9 years of respective service. In the long-run, these cars are so reliable and solid that they are not that much more expensive to own than cars that are initially less expensive to buy. They are very comfortable, very safe and very fast. With new, cost effective models like the CLA class, MB is a brand that should become even more popular. Swithcing my loyalty from Mazda, Acura and Honda to MB was one of the best purchase decisions I ever made. The technology and build quality of these cars is worth the extra cost. MB Greenway has been a great dealership from purchase through several years of maintenance and they even set up European delivery for my 2007 SL550, one of the most thrilling purchase and driving experiences of my life! These cars keep me very happy because of their excellent design, build quality and, most importantly, because of Mike Walsh and his crew, who keep these cars running like new. Thanks, Mike! More
Overall experience was great. Alex was very competent with the entire process, making my experience very pleasant and exciting. Alex was able to answer all of my questions without hesitation. with the entire process, making my experience very pleasant and exciting. Alex was able to answer all of my questions without hesitation. More
I amn my family and friends only use Jessica Naegele for our service needs. She is very friendly, very informative about the vehicles and great to work with. I would highly recommend her when going to MB our service needs. She is very friendly, very informative about the vehicles and great to work with. I would highly recommend her when going to MB of Greenway. As for Sales, I only use Ali. He is outstanding as well and he use to work in the service department. I cannot say enough great things about Ali. These two people make your experience at MB of Greenway outstanding. More
The buying experience was good. Gerorge quintero is a experienced sales professional who treats customers with courtesy and politeness. He is very good in what he does. experienced sales professional who treats customers with courtesy and politeness. He is very good in what he does. More