Mercedes-Benz of Houston Greenway

I want to say I drive a hour just to get to this specific location, everytime I come I'm never disappointed. This time my service rep was Victor Albiter, I came in for a check engine light and had to leave i location, everytime I come I'm never disappointed. This time my service rep was Victor Albiter, I came in for a check engine light and had to leave it for service they were out of loaner cars at the time but Victor gave me his word and said he would work on getting me one. The next morning got a call and said come and get your rental, although I told him it didn't need to be a suv he still end up getting us one. Victor kept me updated on my vehicle and 2 days later it was done Great Job Greenway! More

I had an excellent experience at MB Greenway. Stephanie Servin Olivares was our sales person. She was knowledgeable, courteous, and very easy to deal with. She was patience and helped guide us th Stephanie Servin Olivares was our sales person. She was knowledgeable, courteous, and very easy to deal with. She was patience and helped guide us through the decision making process. My husband and I helped our daughter purchase her first car. We were all extremely pleased with the customer service that Stephanie, Kevin, Chris and Ali provided us during over multiple visits. My daughter loves her EQB! More

I bought a Tesla, but the dealership didn't deactivate the car from the previous owner's account. As a result, I can't set up my own Tesla account and won't be able to use any Superchargers. On top of tha the car from the previous owner's account. As a result, I can't set up my own Tesla account and won't be able to use any Superchargers. On top of that, the car didn’t come with a charger. When I went back to the dealership and asked to charge the car because the battery was running low, one of the managers got an attitude and told me I needed to figure it out myself. I mentioned that I was within my 5-day return window and would return the car if necessary. Suddenly, their attitude changed, and they offered me a loaner car while mine was charging. The salesperson did his best to help, but he didn’t have the authority to make decisions. It’s frustrating that I had to threaten to return the car just to get help. More

I was properly treated. No one keep trying to push me to buy a Vehicle. It seemed like the Name Brand along with the vehicle model will sell itself. Instead, the dealership No one keep trying to push me to buy a Vehicle. It seemed like the Name Brand along with the vehicle model will sell itself. Instead, the dealership answered all my questions and gave me guidance on purchasing the vehicle. The atmosphere in the dealership was also very comfortable and clean. The Employees presented themselves in a professional manner. More

Convenient and my sales person, Leigh Bennett, was knowledgeable, patient and easy to deal with. No problems knowledgeable, patient and easy to deal with. No problems More

As always I’m very please with Mercedes benz green way dealership. Especially Surrender K and Kevin (financial) for doing this buying process so smoothly and easy. dealership. Especially Surrender K and Kevin (financial) for doing this buying process so smoothly and easy. More

MB Greenway always takes care of me and makes me feel like an important customer. I have full confidence in the service of my vehicle. Brigitt is a remarkable service advisor! like an important customer. I have full confidence in the service of my vehicle. Brigitt is a remarkable service advisor! More

I had the best experience buying a vehicle from this dealership. My salesman, Joseph Garcia was outstanding! He is very professional, trustworthy, great communication back and forth, and willing to go dealership. My salesman, Joseph Garcia was outstanding! He is very professional, trustworthy, great communication back and forth, and willing to go the extra mile. Everything he said he would do, he did. The dealership finance person asked if I wanted extended warranty and when I said no, he respected what I said and never tried to pressure me into something I did not want to buy. Buying a vehicle can be very stressful, but with this dealership, it was easy and stress free. I highly recommend buying from this dealership. Ask for Joseph Garcia… he is outstanding and will make it an enjoyable and stress free experience!! More

Great experience. Second car I have purchased from them. My wife loves her 2025 GLS. Second car I have purchased from them. My wife loves her 2025 GLS. More

I had a fantastic experience at Greenway, thanks to Dominique Bullock and Michael Stahl after-sales support Rafael Jones. rom the moment I arrived, the staff were friendly and knowledgeable. They took Dominique Bullock and Michael Stahl after-sales support Rafael Jones. rom the moment I arrived, the staff were friendly and knowledgeable. They took the time to understand my needs and helped me find the perfect vehicle without any pressure. Their transparency regarding pricing and financing made the whole process enjoyable. After purchasing, the support continued to impress me. The after-sales team followed up to ensure I was satisfied and answered any questions I had about my new vehicle. They also provided helpful tips on maintenance and features. Overall, I highly recommend Mercedes-Benz of Houston Greenway for anyone looking for a seamless car-buying experience and outstanding post-purchase support! More