Mercedes-Benz of Honolulu

The service rep starts with the listing of what you want. Barely listens. Calls you to tell you he can't do it all unless you leave it (after I was told it would be one day) and recommends I pick it up and m Barely listens. Calls you to tell you he can't do it all unless you leave it (after I was told it would be one day) and recommends I pick it up and make another appointment. Washes the car after I said no. Misses some of the problems. Asks if I would rate him excellent. Dealer calls and I list problems. Then she asks I rate them. I rate them low and she then asks if I would please rate them excellent on the national survey. ONLY worry they have is their rating. BTW, never got a thanks from anyone, rep, cashier but did get at thank you from the shuttle driver... he needs to train them all. More