Mercedes-Benz of Honolulu

Getting a scheduled maintenance What a beautiful and clean facility. Efficient and good looking staff. Attentive. Detail-oriented. I'll never own anything but a Mercedes. I brought t What a beautiful and clean facility. Efficient and good looking staff. Attentive. Detail-oriented. I'll never own anything but a Mercedes. I brought the staff some Rice Krispie bars More

Pleasant I brought my car in for annual service and it is always such a pleasant rxperience working with service advisor Warren. He is so very helpful and sinc I brought my car in for annual service and it is always such a pleasant rxperience working with service advisor Warren. He is so very helpful and sincere.....he has been my service advisor for approximately 20 years. More

Service Very smooth communication with all of service members. Good customer care and service with quality work done. Very professional way to confirm everyt Very smooth communication with all of service members. Good customer care and service with quality work done. Very professional way to confirm everything through email. More

OUTSTANDING. THANKS JASON O . He is the best service advisor Jason O. was courteous and supportive throughout my repairs. Mercedes Benz of Honolulu is the way to go. Awesome Staff. Bravo Zulu to the whole staff Jason O. was courteous and supportive throughout my repairs. Mercedes Benz of Honolulu is the way to go. Awesome Staff. Bravo Zulu to the whole staff. From entering the garage to exiting the garage More

Great Experience end the summer! It was very positive.....I have thought about Mercedes Benz for a long time and never decided to get one.....I have driven a Lexus for many years and It was very positive.....I have thought about Mercedes Benz for a long time and never decided to get one.....I have driven a Lexus for many years and we recently purchased a BMW for my wife......this was a good decision for us. More

Great service I brought C350 in for annual service. Check-in process was prompt and efficient. The work was completed within the estimated time frame. Service pr I brought C350 in for annual service. Check-in process was prompt and efficient. The work was completed within the estimated time frame. Service provided by Stephanie was excellent! More

ML 430 I cannot ask for more, greatly done work on our ML 430, loaner was great, first time to loaner for so many years....thank you for taking care of your I cannot ask for more, greatly done work on our ML 430, loaner was great, first time to loaner for so many years....thank you for taking care of your customer...........will stay remain using the MERCEDES BENZ car.....( we own 3 MB, SL280, ML 430, SL 380) SAFETY WAS THE BEST that's why we are buying GLA pretty soon within this year for our dauhgter's to use. Thank you Mercedes Benz of Honolulu and all the workers, Eve Biluan More

Outstanding Mr. Brad Thiessen took the time to understand the needs of the customer, and make you feel welcome. He was very friendly, and he stands out as others Mr. Brad Thiessen took the time to understand the needs of the customer, and make you feel welcome. He was very friendly, and he stands out as others reps within the dealership are not as friendly. He was quickly eager to work with me and my husband, and while going to the process took his time to introduce me to all individuals playing a role in this process. More

effortless i am a lexus owner as well , for the first time in the three years of owning a mercedes the service rivals that of lexus, all due to the help of Jili i am a lexus owner as well , for the first time in the three years of owning a mercedes the service rivals that of lexus, all due to the help of Jilianna Parks, thanks Julianna! More

GREAT SERVICE CRAIG KEPT ME INFORMED ABOUT THE CONDITION OF MY CAR AND TOOK THE TIME TO FULLY EXPLAIN EACH ISSUE.HE. ALSO GAVE ME OPTIONS TO REMEDY EACH ISSUE AND C CRAIG KEPT ME INFORMED ABOUT THE CONDITION OF MY CAR AND TOOK THE TIME TO FULLY EXPLAIN EACH ISSUE.HE. ALSO GAVE ME OPTIONS TO REMEDY EACH ISSUE AND COST OF EACH OPTION WITHOUT ME ASKING! GREAT COMMUNICATION!WILL ASK FOR HIM EVERY TIME! More