Mercedes-Benz of Honolulu

Craig is fantastic! We're had a great experience despite a delay in getting the party needed because our wad pin back order Craig went out of his way to make sure we had We're had a great experience despite a delay in getting the party needed because our wad pin back order Craig went out of his way to make sure we had a great experience, while we're hoping we don't have any more troubles soon, we know we are well looked after. More

Professional, courtesy Felt comfortable, not pressured, they answered all my questions. They made me feel good about my buy and I felt confident. Everyone there were very Felt comfortable, not pressured, they answered all my questions. They made me feel good about my buy and I felt confident. Everyone there were very nice and courtesy. More

Love my new vehicle Nice showroom to purchase a new vehicle with a great salesperson. I have had a Mercedes since 1979 and have seen much improvements to sales and servi Nice showroom to purchase a new vehicle with a great salesperson. I have had a Mercedes since 1979 and have seen much improvements to sales and service. More

Great Service Experience!! My experience w/ the service department was awesome once again. From scheduling to closing was a smooth experience. Jeff De Corte is an exceptional My experience w/ the service department was awesome once again. From scheduling to closing was a smooth experience. Jeff De Corte is an exceptional Service Advisor. Very nice and personable guy. Truly, an awesome job by the whole service team!! Thank You!! More

S550 Purchase from FJ Merceds Benz of Honolulu The entire sales experience from the beginning to end was first rate, extremely professional, no pressure, very friendly, all the financial details we The entire sales experience from the beginning to end was first rate, extremely professional, no pressure, very friendly, all the financial details were in writing, there were no deviations, taking delivery of the car was a red carpet experience. The amount and the level of customer service that goes into the vehicle purchase experience, from window shopping to driving it off the lot, has not been experienced anywhere else. More

Fast and excellent service! Excellent service adviser Jeff! He always does wonderful job and makes us happy!!! Job was completed on time and on budget as promised! Again team Excellent service adviser Jeff! He always does wonderful job and makes us happy!!! Job was completed on time and on budget as promised! Again team great job! More

Wow experience!! Setting up the appointment was quick and painless. The dates and time that I wanted were available. wait time for advisor to inspect and write up the Setting up the appointment was quick and painless. The dates and time that I wanted were available. wait time for advisor to inspect and write up the maintenance request was negligible. Car was done earlier than committed time. A loaner was provided ?? More

Quick & awesome! Great service. Quick & easy. Waited for the service as I live far away from dealer & they always try & accomodate by quickly & efficiently servicing m Great service. Quick & easy. Waited for the service as I live far away from dealer & they always try & accomodate by quickly & efficiently servicing my vehicle. Many open appointment times & dates to address service needs in a timely fashion. More

ER SERVICE Had several issues going on at once , battery died, safety check, health issues , my car got towed to Mercedes , juliane worked with me , sent someon Had several issues going on at once , battery died, safety check, health issues , my car got towed to Mercedes , juliane worked with me , sent someone to pick up my paperwork took care of all issues , and then delivered my car to my mothers house so I could return her car . I so appreciate what she did for me at this time ,and she has a delightful sense of humor which was much appreciated. thank you so much. The only down side was my clock was not reset , but I'm sure they can guide me thru that. More

Everyone was "on it"! All employees were busy assisting customers in a very professional and pleasant manner. wait time very minimal. Lounge clean and stocked with refreshm All employees were busy assisting customers in a very professional and pleasant manner. wait time very minimal. Lounge clean and stocked with refreshments, especially cold water for this hot day. More