Mercedes-Benz of Honolulu

Service representative Julianna Parks was extremely courteous and friendly when speaking to her About the service needed on my vehicle. She was easy to talk to and I would Julianna Parks was extremely courteous and friendly when speaking to her About the service needed on my vehicle. She was easy to talk to and I would rate her a 10 for customer service. The service performed on my vehicle was done quickly and proficient? GREAT SERVICE ALL AROUND. More

Excellent service and always courteous Outstanding overall service and courtesy. Minimal waiting time. Outstanding knowledge and concern of problem. Friendly courtesy driver and counter Outstanding overall service and courtesy. Minimal waiting time. Outstanding knowledge and concern of problem. Friendly courtesy driver and counter personnel, and knowledgeable. Everyone seems to know their job and enjoy it. More

Recall for Mercedes The staff at Mercedes are the best! Friendly and accommodating at all times. Always enjoy stopping at the service department for the pastries and wat The staff at Mercedes are the best! Friendly and accommodating at all times. Always enjoy stopping at the service department for the pastries and water. More

Superior service I recommend Warren Ishii for being an exceptional service representative. He took me on time and arranged for a loaner car. He reviewed all services t I recommend Warren Ishii for being an exceptional service representative. He took me on time and arranged for a loaner car. He reviewed all services the mechanic provided. More

GREAT SERVICE CONSULTANT Jeff De Corte from my first 10,000 mile service to this last one at 50,000 miles has always been very professional and knowledgeable. Being a former a Jeff De Corte from my first 10,000 mile service to this last one at 50,000 miles has always been very professional and knowledgeable. Being a former auto and truck mechanic and repair shop owner I feel very good dealing with Jeff. I will be there for my 60,000 mile service or for any other work I may need. All the staff personnel that you encounter are very friendly. More

clear, concise, economical, transparent, professional my service rep communicated clearly what needed to be done each step of the way. he was very concise and did not waste anybody's time he made sure a my service rep communicated clearly what needed to be done each step of the way. he was very concise and did not waste anybody's time he made sure all repairs were done in the most responsible, economical fashion with an eye for the future not just to quick patch the moment. he made sure I knew what every step was going to cost and how long it would take. he spoke clearly, articulated well, stayed absolutely on topic, did what he said he was going to do. flawless, as always. MB Honolulu has great DNA. I've used them exclusively for the past 10 years. They are the best! More

Surpassed my expectations! A shopping experience commensurate with the type of vehicle purchased - met and exceeded all my expectations! Kudos to the entire team from sales to A shopping experience commensurate with the type of vehicle purchased - met and exceeded all my expectations! Kudos to the entire team from sales to finance. I will be a Mercedes Benz of Honolulu customer for life now that I know what I've been missing :) I mean it. Customer service and attention to detail has been superlative. I could not recommend higher - Quon, Kui, Beka, Wendy and Angie. I was treated even better than at my own bank and believe you me I let them know it too. My MB ownership history goes from a CLK430 to a CLK55 to now a CPO E350C. I just love the body style and uniqueness of this particular model. With luck I will have an S65 someday! Mahalo Nui Loa Mercedes. More

Excellent Customer Service! Kudos to Stephanie promptness, friendliness, and professionalism. Superb job! Thanks to the two drivers' great personality, friendliness and wearing t Kudos to Stephanie promptness, friendliness, and professionalism. Superb job! Thanks to the two drivers' great personality, friendliness and wearing those smiles on their faces at all times! More

Completely satisfied with my experience once again. I now consider Mercedes Benz of Honolulu the standard to which all others dealers will be compared to. Every aspect of the dealership adds to the serv I now consider Mercedes Benz of Honolulu the standard to which all others dealers will be compared to. Every aspect of the dealership adds to the service that I consider well above average. More

Excellent Service! As always, Craig is very efficient and helpful.... does everything with a smile. I was a "waiter", but didn't have to wait too long. Was in and out As always, Craig is very efficient and helpful.... does everything with a smile. I was a "waiter", but didn't have to wait too long. Was in and out before you know it! I am in good hands with Craig when I take my car in for maintenance/service. More