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Mercedes-Benz of Honolulu

Honolulu, HI

4.7
727 Reviews

818 Kapiolani Blvd

Honolulu, HI

96815

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Showing 727 reviews

March 15, 2016

Great overall experience I always get great customer service at MB Honolulu. Friendly people. Always leave happy. Glad i bought a mercedez benz. Love coming back when i ne More

by Lovemybenz2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mcmurray, robert lee and Jeffery decorte
March 08, 2016

Nothing compare to BMW I'm previous owner of BMW 750 LI and every time I come to Benz dealer I'm more than impressed. Car itself is nothing compare to BMW but again their se More

by joygina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julianna
March 08, 2016

Excellence We always receive excellent service whether we buy or lease and your entire staff should be commended for their helpfulness. Chris has always been ve More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Farmer
March 06, 2016

improve I think that you guys canbetter the carwash provided, I feel like a $25 or $30 carwash should include vacum thanks thanks thanks thanks thanks More

by ray89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shuttle and devin
March 01, 2016

2015 Mercedes-Benz 350GLK Demo As I wrote last week in connection with my recent lease of a 2016 Smart Car Prime, Kelsey, Lito and Paul were also extremely helpful in helping me to More

by CSDHonolulu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelsey Milner, Lito Labuguen, Paul Bence and John Shreve
February 27, 2016

Excellent customer service. If all cars were created equal I would buy my car at Mercedes every time because the service is outstanding. The sale man provided excellent service. More

by carguy69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Payton, serviceman, valet and finance manager.
February 20, 2016

"Excellent Customer Service Representaive of MB" Craig Hironaka "as always" took care of my vehicle with a friendly attitude and besides answering all my questions and concerns, he help me on solvin More

by Richard Hawaii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Hironaka
February 20, 2016

Great Help Craig always does a great job answering questions, and helping me with various issues. He also showed me how the car will give me my tire pressure and More

by Judyrazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Hironaka, and gal in sales.
February 18, 2016

Great Service as Always All of my experiences at Mercedes-Benz of Honolulu have been wonderful -- FANtastic cars (I'm leasing a SMART car) -- GREAT service -- friendly and co More

by NLH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff and Kanoe
February 16, 2016

Yearly service check Craig Hironaka at Mercedes service is THE BEST! He takes good care of my car to the point where I just don't worry and he's there when I need new tir More

by Ruth
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Hironaka
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