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Mercedes-Benz of Honolulu

Honolulu, HI

4.7
727 Reviews

818 Kapiolani Blvd

Honolulu, HI

96815

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Showing 727 reviews

May 26, 2016

Excellent Service Service was excellent. The service consultant was very helpful. I was a little late with my appointment but they were accommodating. They kept their More

by Beth456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Hironaka
May 25, 2016

two thumbs up Fast and friendly. Quality work. I received my van back before ETA. Cuong walked me through issue at hand and gave me estimate for parts and labor bef More

by mikejstarr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cuong
May 22, 2016

Safety inspection and service Been dealing with dealership since arrival on Oahu, excellent service manager, grateful for the rapport and length of service with same manager, true More

by ANNIE ROUSSLANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Decorte
May 21, 2016

MBZ GL450 service Jeff did a great job in helping us get our GL450 back on the road. Fortunately we had the Zurich extended warranty which paid for the repair. More

by Markchin888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Decortes
May 21, 2016

recall completion Thanks to Jeff and the crew fir quick and efficient service. I sporeciate you all getting me out in time for my pm shift. Mahalo nui loa More

by cckawa2248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Decorte
May 14, 2016

Make Howard Bishop President Our experience at Mercedes Benz was great. Howard treated us great and was super professional. We can see why your business does well, and it's becau More

by Wishart1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Bishop, Paul, and Wendy, and met Dale
May 13, 2016

Warranty Extension I was having problems with my fuel pump and received the warranty extension for that part, thanks to the excellent service my vehicle was done in a da More

by rmart73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
May 13, 2016

Thank you to Warren Brought my CLS in for B1 service and found out that the air suspension wasn't not working properly. They needed to order parts and Warren arranged fo More

by lhw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Ishii
May 05, 2016

**2008 E350 MB Wagon** I couldn't ask for better customer service. Warren has to be the best Service Tech in the business. Totally stress free shipping our cars to and fro More

by dougdugg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren (service center tech)
May 03, 2016

Excellent customer service. We are a Mercedes Benz customers since 2004 These are 3rd Mercedes Benz car we owned., Due to customers service and quality of excellent uncomparable More

by FrancGrace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kanoe and Leto
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