Mercedes-Benz of Honolulu

GREAT SERVICE. NICE ATMOSPHERE. I worked with Kui and he was really patient, courteous, and outstanding salesperson. Great sense of humor. It took a while to get my new SMART 2016 bu I worked with Kui and he was really patient, courteous, and outstanding salesperson. Great sense of humor. It took a while to get my new SMART 2016 but it was worth the time. More

Outstanding service - Honolulu Mercedes Jeff DeCorte my service advisor is professional, courteous, efficient, and outstanding. Honolulu Mercedes runs a efficient service operation. Staf Jeff DeCorte my service advisor is professional, courteous, efficient, and outstanding. Honolulu Mercedes runs a efficient service operation. Staff is well trained as everyone is courteous and professional. More

Very pleasant couple of hours. Watched a couple of DVDs and had a great cup of coffee and a Danish. Doug Krummel quickly checked me in and quickly checked me out when the work was Watched a couple of DVDs and had a great cup of coffee and a Danish. Doug Krummel quickly checked me in and quickly checked me out when the work was done. More

service Warren Ishii,he was the one who helped us . And he was so kind for us to take care what we need. He gave us a loaner too. Hopefully for the next maint Warren Ishii,he was the one who helped us . And he was so kind for us to take care what we need. He gave us a loaner too. Hopefully for the next maintenance, we still can afford it. because 2 years ago, my husband brought the car for service, but somebody told him that we have to pay $2,200.00. And my husband brought the car home back because we cannot afford it. We just go to Midas to change oil. But this time, I received an email that our car needs service from Mercedes Benz, so I call and I asked everything how much the cost if we can afford. Well, I think we can afford the quote that he gave it to me,thats why we brought the car in there. And I'm so glad that Warren Ishii was able to help us. Hopefully in the future please give us a good rate for the service of our car. Thank you very much Sir. From: Esther and Nelson Corpuz More

It was truly a wonderful experience The people was pleasant and very friendly. Chris Farmer took very good care of me and he was excellent! I was able to look around comfortable and was The people was pleasant and very friendly. Chris Farmer took very good care of me and he was excellent! I was able to look around comfortable and was not hounded by sales people and I really liked that. The sales floor was clean and roomy. The sales people were very knowledgeable and very helpful. More

very friendly and efficient Friendly and easy. I can't go without a car so the loaner is important and my time is precious. The dealership made things very easy for me. They w Friendly and easy. I can't go without a car so the loaner is important and my time is precious. The dealership made things very easy for me. They were able to help me identify my needs. More

The Best Customer Service! With my first purchase of a Mercedes, I was nothing but impressed with each member's care throughout the buying process. From test driving to financi With my first purchase of a Mercedes, I was nothing but impressed with each member's care throughout the buying process. From test driving to financing and showing all vehicle capabilities, I was taken aback by the length that Mercedes goes to show their customers that they care. More

Emergency Service Thank you so much to Mercedes Benz of Honolulu and especially Kimo! My battery died and I had to have my vehicle towed in with no appointment. Not onl Thank you so much to Mercedes Benz of Honolulu and especially Kimo! My battery died and I had to have my vehicle towed in with no appointment. Not only did I get my car back the same day, my safety check was done, car washed and I was shuttled to and from work. Kimo kept me updated during the day and made a frustrating situation better!!! More

First inspection and service of a recently purchased SUV Jeff approaches my vehicle's service needs and analysis as if it were his own vehicle, communicating clearly options for repair and the scheduling of Jeff approaches my vehicle's service needs and analysis as if it were his own vehicle, communicating clearly options for repair and the scheduling of those repairs. Jeff inspires the trust of his customers in his professional judgment and demeanor. More

Everything went smooth; in and out in good time, I brought my car in at 9am, and the service center was packed. But Jeff took care of me and I got my loaner pronto. I was in and out in 20 minutes. I brought my car in at 9am, and the service center was packed. But Jeff took care of me and I got my loaner pronto. I was in and out in 20 minutes. Marvelous Jimmy More