Mercedes-Benz of Honolulu

excellent result. very satisfy. I bring safety check my C250. Craig Hironaka take care excellent . Every year I feel drive new car. Thank you very much, CRAIG. He is the excellent I bring safety check my C250. Craig Hironaka take care excellent . Every year I feel drive new car. Thank you very much, CRAIG. He is the excellent employee for your company. More

Purchase of previously owned GL 350 This was our second purchase of a vehicle at Fletcher Jones Mercedes. We were looking for a new car for my husband and saw this great family SUV for This was our second purchase of a vehicle at Fletcher Jones Mercedes. We were looking for a new car for my husband and saw this great family SUV for my grandchildren. So after a little discussion with my daughter and son n law we negotiated. We are now arranging to ship to Nevada. This was a preowned certified Mercedes that came with low Milage and warranty. We also liked the availability of extending the warranty and the service package that we purchased. Besides our salesman Dale Payson who the purchase easy as possible. We will see him again for a car for my husband. More

Absolutely efficient and informative. Craig was awesome! Craig gave me exceptional attention and service. The kind of service everyone who owns a Mercedes comes to expect without abusing. He is so knowledgea Craig gave me exceptional attention and service. The kind of service everyone who owns a Mercedes comes to expect without abusing. He is so knowledgeable on every front. I often want to know about what's new and what I should drive next...because he also drives Mercedes he has the info I need to make or comtemplate a decision. I have been with Mercedes since 2006. I keep thinking about switching to something less expensive but the quality and service keep me coming back!! Great job Mercedes!! Roberta Christensen More

Wonderful Service Experience... friendly, efficient, helpful Jeff Decorte, my service advisor is so friendly while being efficient and knowledgeable. He works with a confidence and professionalism that makes yo Jeff Decorte, my service advisor is so friendly while being efficient and knowledgeable. He works with a confidence and professionalism that makes your service visit an excellent experience. The shuttle driver was so helpful and courteous. A really nice experience all around. More

Best way to buy a new car My husband and I were in the market for a new car and had just been at a competitor dealership prior to coming to Mercedes-Benz. Needless to say the My husband and I were in the market for a new car and had just been at a competitor dealership prior to coming to Mercedes-Benz. Needless to say the other dealership did not impress and we left there with a very poor taste about car salesmen and new car buying. We arrived at the Mercedes-Benz dealership a little early for our appointment, but was immediately greeted by Kui. He was warm and friendly and answered all of our questions. He was extremely knowledgeable and helpful without pushing us into something. He was able to find the right car for us. From the showroom to the excellent staff, the quality and standards shine through. More

Excellent Experience I got my dream car with the help of LITO and PAUL 👍and I'm looking forward to see you on next visit for my car service. I got my dream car with the help of LITO and PAUL 👍and I'm looking forward to see you on next visit for my car service. More

Service Aside from the performance of a car, service is key for me in choosing the right vehicle. Jeff has been doing an outstanding job and I am very please Aside from the performance of a car, service is key for me in choosing the right vehicle. Jeff has been doing an outstanding job and I am very pleased. More

My service manager Many Cabral was excellent My service manager Manny Cabral gave great service and went above and beyond when he assisted me when my key needed to be reprogrammed after the servi My service manager Manny Cabral gave great service and went above and beyond when he assisted me when my key needed to be reprogrammed after the service More

Excellent customer service Craig went above and beyond his obligations, diagnosing a long-standing problem and fixing it for me in an economical manner. He also got me a great Craig went above and beyond his obligations, diagnosing a long-standing problem and fixing it for me in an economical manner. He also got me a great deal on new tires. He was very knowledgeable and helpful. More

Great experience from Service Dept Jeff DeCorte is terrific! He is professional, friendly and efficient. My loaner was on time and my service was handled swiftly. Having 2 jobs I apprec Jeff DeCorte is terrific! He is professional, friendly and efficient. My loaner was on time and my service was handled swiftly. Having 2 jobs I appreciate that respect of other people's time. Thank you! M Duffy More