Mercedes-Benz of Honolulu
Honolulu, HI
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I recently had the pleasure of purchasing a GLS from Mercedes of Honolulu, and I am delighted to share my exceptional experience with the dealership. I want to express my sincere appreciation for the ou Mercedes of Honolulu, and I am delighted to share my exceptional experience with the dealership. I want to express my sincere appreciation for the outstanding assistance provided by George, whose professionalism and dedication made the entire buying process effortless and enjoyable. During my initial visit to the showroom on the day before Memorial Day, I encountered some challenges. Although Dale assisted me with the test drive, it felt like he had little interest in negotiating a deal for the SUV. Despite our attempts to make offers, it seemed as though Dale was not invested in selling us the vehicle. Determined to resolve the issue, I reached out to Quang through email. I was pleasantly surprised by Quang's prompt response, and he assigned George to assist me the following day. From the moment I started working with George, I could tell that he was committed to providing exceptional service. His professionalism, along with his willingness to help, were evident throughout our discussions about the numbers. George promptly presented a few proposals to the sales manager on my behalf, and I was thrilled when our second proposal was approved. I cannot emphasize enough how much time and effort George saved me through his efficient and effective approach. As a business owner, I value these resources greatly, and George's commitment to streamlining the sales transaction was truly commendable. Thanks to his outstanding service, what could have been a stressful experience turned into the easiest and quickest car purchase I have ever made. I would like to extend my heartfelt gratitude to George and the entire team at Mercedes of Honolulu for delivering exceptional service. George's professionalism, dedication, and commitment to customer satisfaction were exemplary. I wholeheartedly recommend him to anyone in search of a vehicle. The positive experience I had at Mercedes of Honolulu has undoubtedly earned my trust and loyalty. Thank you, George, for making my car-buying experience an unforgettable one. Your exceptional service sets a high standard for customer satisfaction, and I will definitely share my positive experience with others. In conclusion, if you are looking for outstanding service and a hassle-free buying experience, Mercedes of Honolulu is the dealership to visit. With their dedicated team, particularly George, you can trust that you will receive top-notch assistance and find the perfect vehicle to meet your needs. More
Got my car service for 80,000 and a turn in for recall. Services and people are great, the cost compare to the mainland is ridiculously high. I paid additional 500 compared to the price in mainland and I' Services and people are great, the cost compare to the mainland is ridiculously high. I paid additional 500 compared to the price in mainland and I've been going to mercedes for years. More
Gabby is awesome! Any company would be fortunate to have her on their team! She is an example for others in the industry to emulate! Any company would be fortunate to have her on their team! She is an example for others in the industry to emulate! More
Professional and courteous reception and conversation regarding the car purchase. Knowledgeable staff that explain clearly the features of the car. Answers were very helpful to our questions. regarding the car purchase. Knowledgeable staff that explain clearly the features of the car. Answers were very helpful to our questions. More
Excellent service and very friendly staff. Gabby was very efficient and quick to do the safety check in a professional manner. I would highly recommend this dealership Gabby was very efficient and quick to do the safety check in a professional manner. I would highly recommend this dealership More
Due I have lot of cars I have been most of the dealerships on this island. I would like to say that local Mercedes-Benz management and also stuff have built a very strong service culture and I ho dealerships on this island. I would like to say that local Mercedes-Benz management and also stuff have built a very strong service culture and I hope that you will keep your goals high. Thank You More
Chris Farmer from Mercedes-Benz of Honolulu dealership provides excellent support to understand a customer's needs and preferences in order to match my intent for a car. I expressed my intent to him in Au provides excellent support to understand a customer's needs and preferences in order to match my intent for a car. I expressed my intent to him in August 2022 and he remembered when I arrived for a prior car detail. I traded out an AMG for AMG but this fits my current life goals to increase family while maintaining a high quality ride and sporty image as AMG. I strongly recommend to visit this dealership for a car purchase and ask for Chris Farmer. More
Worst experience ever! 2 hour promise turned into 5 hour wait and nothing got resolved. Worst part was they charged $200+ for wasting my time. 2 hour promise turned into 5 hour wait and nothing got resolved. Worst part was they charged $200+ for wasting my time. More