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Mercedes-Benz of Honolulu

Honolulu, HI

Overview
Reviews
4.7
766 Reviews
Call Dealership (808) 592-5600
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818 Kapiolani Blvd

Honolulu, HI

96815

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Showing 766 reviews

July 28, 2025

Great service from Adrienne Derrick. He provided a loaner and kept me informed along the way for my wheel and tire repair. Great communication and the got the car back cleaned and washe More

by blennfujimoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne Derrick
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Jul 29, 2025 -

Mercedes-Benz of Honolulu responded

We love hearing from our customers, and this feedback made our day! We'll pass along your kudos to Derrick on behalf of the team. Thank you for choosing Mercedes-Benz of Honolulu!

June 15, 2025

Thank you Chris for helping me out with my lovely Mercedes. I’m glad to have the brand new car again 😄 More

by tuoitpham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jun 16, 2025 -

Mercedes-Benz of Honolulu responded

We're delighted to hear that Chris was able to assist you with your new Mercedes at Mercedes-Benz of Honolulu! Enjoy the ride and thank you for choosing us.

March 04, 2025

I’m so grateful for the sales advisor and finance manager for their patience and personable customer service. They both redefined a car buying experience that gave me the confidence and satisfaction on my v More

by phillipsr022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Farmer and Dean Yokoyama
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Mar 04, 2025 -

Mercedes-Benz of Honolulu responded

We're delighted to hear that our team provided you with a confident and satisfying car buying experience at Mercedes-Benz of Honolulu. Enjoy the road in your new vehicle, and welcome to the Swickard family!

February 28, 2025

Devin Kusaka Gatewood excellent service advisor. Knowledgeable professional and personable. Service team and facility impeccable. More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Kusaka Gatewood
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Feb 28, 2025 -

Mercedes-Benz of Honolulu responded

Thank you for highlighting their professionalism and our facility's quality! We're happy to hear that Devin and the service team at Mercedes-Benz of Honolulu provided you with such an excellent experience.

February 28, 2025

Fast tire inspection and replaced with a new one. Service provided was professional and polite. Car washed and vacuumed without extra charge. I have never disappoint with Honolulu Mercedes-Benz se More

by Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The 2 young men working at the service stand on 2/27/25 morning
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Mar 03, 2025 -

Mercedes-Benz of Honolulu responded

Joyce, we're delighted to hear that you had a positive experience with our team at Mercedes-Benz of Honolulu. Thank you for your kind words and continued trust in our services!

February 28, 2025

the sales person Andrew Chen is very helpful ， he spend time to taking care of us . More

by Kyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Chen
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Mar 03, 2025 -

Mercedes-Benz of Honolulu responded

Thank you for reviewing Andrew and Mercedes-Benz of Honolulu! It was so kind of you to share your experience, Kyle.

February 26, 2025

Professionalism with Aloha! I highly recommend this dealership! Plus, they have shuttle service, clean and friendly! More

by relaxamommy
Recommend Dealer
Yes
Employees Worked With
Kamuela, and Rose.
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Feb 26, 2025 -

Mercedes-Benz of Honolulu responded

Thank you for recommending Mercedes-Benz of Honolulu! We're delighted to hear that our professionalism and amenities like our shuttle service made your experience so enjoyable. We appreciate your support!

February 25, 2025

Thanks for provide very good service for me! The service advisor is very helpful and nice. More

by oceanrich32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Nos Okazaki
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Feb 26, 2025 -

Mercedes-Benz of Honolulu responded

It is our pleasure to assist you here at Mercedes-Benz of Honolulu. Thanks for your kind words!

Feb 26, 2025 -

Mercedes-Benz of Honolulu responded

It is our pleasure to assist you here at Mercedes-Benz of Honolulu. Thanks for your kind words!

February 23, 2025

Working with Mercedes Benz of Honolulu was the easiest and most comfortable we’ve ever felt a dealership. George was extremely helpful, easy to talk to, and didn’t pressure us into anything. He worked wit More

by Cmatsui456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Benavente
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Feb 24, 2025 -

Mercedes-Benz of Honolulu responded

Thank you for sharing your experience with us at Mercedes-Benz of Honolulu! We're delighted to hear that George made the process smooth and pressure-free. We appreciate your recommendation - enjoy the road in your new vehicle, and welcome to the Swickard family!

February 19, 2025

Excellent service for the 30 years I’ve been a customer. Jeff always takes very good care of me., as does Hanson. More

by seashell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Decorte/Hanson(courtesy car)
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Feb 20, 2025 -

Mercedes-Benz of Honolulu responded

Thank you for being a loyal customer of Mercedes-Benz of Honolulu for 30 years! We're delighted to hear that Jeff and Hanson consistently provide excellent service. We look forward to continuing this relationship with you!

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