Mercedes-Benz of Hoffman Estates - Service Center

Glad to be back again Thanks to Kevin Schroeder for connecting me with Jason Palmer, I've returned to this dealership for my service needs. I always look for Jason when sch Thanks to Kevin Schroeder for connecting me with Jason Palmer, I've returned to this dealership for my service needs. I always look for Jason when scheduling my service appointments. More

Very honest, fast, gave many updates throughout the visit, which is helpful, and friendly. Has been assisting me with service for many years. Will be back visit, which is helpful, and friendly. Has been assisting me with service for many years. Will be back More

Robert is outstanding in helping customers and his services are excellent. He goes out of his way to understand customer's needs and find the best solution. services are excellent. He goes out of his way to understand customer's needs and find the best solution. More

I came in Monday June 29th to get my car service and Julio Ramirez was my Service Advisor . The best Service Advisor i ever had. Julio Ramirez was my Service Advisor . The best Service Advisor i ever had. More

Mr.JULIO YOU'RE THE BEST. YOU GIVE US THE ASSISTANCE WE NEVER EXPECT YOU'RE SO VERY RESPECTFUL AND SHOW US THE BEST APPRECIATION OF HOW MERCEDEZ BENZ PERSONNEL WORKS. NEVER EXPECT YOU'RE SO VERY RESPECTFUL AND SHOW US THE BEST APPRECIATION OF HOW MERCEDEZ BENZ PERSONNEL WORKS. More

Robert F. assisted me w/o problems. My only issue is w/ the loaner it’s checked by both parties I find it’s offensive. the loaner it’s checked by both parties I find it’s offensive. More

Matt provided excellent service and information. Based on the miles he recommended needed services and followed up with updates, status. He was very helpful and committed to ensure high satisfaction. the miles he recommended needed services and followed up with updates, status. He was very helpful and committed to ensure high satisfaction. More

I’m satisfied with the work that was done on my car.My car runs like It’s brand new. Thanks Matt and the guys that service my car. car runs like It’s brand new. Thanks Matt and the guys that service my car. More

Service A1 required Service advisor Matt Price was awesome, very informative and communicated any and all repairs needed. Always great to see him and I feel he is a man Service advisor Matt Price was awesome, very informative and communicated any and all repairs needed. Always great to see him and I feel he is a man of his word. More

Not one problem. all completed as promised. Will use this service center for all of my Mercedes services. I do miss the ability to have my car washed there. But the all completed as promised. Will use this service center for all of my Mercedes services. I do miss the ability to have my car washed there. But they did do an ok job of washing it with my last service. More