Mercedes-Benz of Hoffman Estates - Service Center

Very pleasant and efficient. Everyone from service to office are excellent and proficient. I brought my car in for scheduled maintenance and I was taken care of in a pleasant and professional manner. The office are excellent and proficient. I brought my car in for scheduled maintenance and I was taken care of in a pleasant and professional manner. The girls who went over the loaner were professional and polite.Thank you so much More

Very helpful. The service department was helpful, flexible and quickly resolved my issue. Wojciech is very helpful and kind. No issues to report. Thank you flexible and quickly resolved my issue. Wojciech is very helpful and kind. No issues to report. Thank you More

Always top notch customer service! Omar is very personable and always look to give customers the right advice and deals. We trust his expertise very much personable and always look to give customers the right advice and deals. We trust his expertise very much More

Jason Palmer has s always great to deal with! He is a true asset when dealing with my Mercedes needs, I recommend him to anyone. true asset when dealing with my Mercedes needs, I recommend him to anyone. More

As always, great service and they resolved the issues and maintenance per my request. It's always a pleasure working with the Hoffman Estates service team. maintenance per my request. It's always a pleasure working with the Hoffman Estates service team. More

This dealership is very professional ,clean, organized and highly recommended. I recently brought in my Father's E350 for a recall and the issue was dealt with quickly and they set me up with a Lyft home. and highly recommended. I recently brought in my Father's E350 for a recall and the issue was dealt with quickly and they set me up with a Lyft home. More

Peter Cieselski - most responsible service advisor I worked We live in Naperviile. We came to Hoffman Estate for purchasing our new GLE 450 also got serviced here because - all sales and service advisors are v We live in Naperviile. We came to Hoffman Estate for purchasing our new GLE 450 also got serviced here because - all sales and service advisors are very friendly and professional. - this dealership environment is very clean. - well organized. Especially for the support across different departments. Peter Cieselski is the most responsible service advisor that I have ever worked with. The comparison includes Mercedes, BMW, Lexus, Infiniti, Lincoln, etc. He is the best. The dealership is the best. More

Always pleased with the service provided! Good service and knowledgeable staff. This is the second vehicle owned that I have been servicing here! Very pleased! and knowledgeable staff. This is the second vehicle owned that I have been servicing here! Very pleased! More

Frank is really awesome sales guy. He helped me a lot. Also he still contact with me and care. Jason did wonderful service to my car. Check all things. Thank you guys. Also he still contact with me and care. Jason did wonderful service to my car. Check all things. Thank you guys. More

The service was completed in a timely manner. Rob did his usual excellent job with customer service. He explained the required service and maintenance that would be needed in future service appointments. usual excellent job with customer service. He explained the required service and maintenance that would be needed in future service appointments. More