Mercedes-Benz of Hoffman Estates - Service Center

POOR. The sunroof in the car continues to flow after washing the car. On January 28, the car was taken out of the car service, where annual car and oil chan The sunroof in the car continues to flow after washing the car. On January 28, the car was taken out of the car service, where annual car and oil changes were carried out. Today, 02/02/2020, we were returning home with a small child, and the rear left wheel fell off on the road! (SOS , Case No. 1418552). The right did not succeed, but also poorly fixed! Well, we didn’t drive on the highway .... the daughter was only very scared. Tomorrow we will contact the service again ...(service adv. Jason Palmer) More

Jason Palmer is our service guy and it’s nice to know he has been there a long time. Meaning I know he will take care of my car when I have a problem and get it done right. Having someone there is a big par has been there a long time. Meaning I know he will take care of my car when I have a problem and get it done right. Having someone there is a big part for me returning and the buying again.l More

Prompt and courteous service with no scheduled appointment. It was a pleasure dealing and working with Jason Palmer. The shuttle service was also very much appreciated. appointment. It was a pleasure dealing and working with Jason Palmer. The shuttle service was also very much appreciated. More

Great service I was very very happy after my appointment. They did an excellent job solving couple of problems with my car GLE 350. Thank you very very much. I was very very happy after my appointment. They did an excellent job solving couple of problems with my car GLE 350. Thank you very very much. More

Outstanding dealership and service department This dealership is outstanding! Very friendly and helpful employees who have knowledge and have the time to hear you out. Highly recommend this locati This dealership is outstanding! Very friendly and helpful employees who have knowledge and have the time to hear you out. Highly recommend this location for car shopping or service to your vehicle. More

Service Good service courteous friendly attentiveness pick up and delivery was easy showed up at the time promised delivered a clean car explaineefy the serv Good service courteous friendly attentiveness pick up and delivery was easy showed up at the time promised delivered a clean car explaineefy the services performed More

Great Service I got scheduled right away, all my issues were fixed, they worked with me for an off hours pickup and best of all they found a way to warrentee all th I got scheduled right away, all my issues were fixed, they worked with me for an off hours pickup and best of all they found a way to warrentee all the repairs. 200% satisfied!!! More

Always go the extra mile for you I cannot say enough good things about this dealership Mercedes Hoffman. Every time I have gone there for service they make sure that everything is fi I cannot say enough good things about this dealership Mercedes Hoffman. Every time I have gone there for service they make sure that everything is five stars before I leave. They offer a very fair pricing and absolutely amazing service. My car is always washed and detailed inside free of charge. All the service and sales are so friendly and easy to talk with. Everything is always completed with five star service and a five star attitude! More

Serving My Winnebago RV Just wanted to give a shout out to Omar and the service team. Due to an up coming travel commitment I needed to bring in my RV for warranty work. Init Just wanted to give a shout out to Omar and the service team. Due to an up coming travel commitment I needed to bring in my RV for warranty work. Initially the appointment schedule was out two weeks. I explained the situation and Omar got me an appointment Immediately! Took my RV in, got the work done within 24 hours and was able to be off on my travels. On top of all that the RV was washed! That’s going the extra miles. Big thanks. Appreciate the service. Joe More