Mercedes-Benz of Hoffman Estates - Service Center

My service advisor Rob Fragoso was extremely helpful and worked with the Service technician to resolve my service issues on my 2016 s550. I would recommend him. worked with the Service technician to resolve my service issues on my 2016 s550. I would recommend him. More

Rob in service dept was great! Was very helpful & courteous. Have dealt with him for many years and glad to see he continues to work for dealer. courteous. Have dealt with him for many years and glad to see he continues to work for dealer. More

Car Service Very good service and attention to details. Getting a loner was very quick and smooth. Everyone was very professional. The whole dealership was clean Very good service and attention to details. Getting a loner was very quick and smooth. Everyone was very professional. The whole dealership was clean and atractive More

Great Service Robert Fragoso has been assisting me for the past several years. Great guy straight shooter. Looking out for the customer interest. You are lucky to h Robert Fragoso has been assisting me for the past several years. Great guy straight shooter. Looking out for the customer interest. You are lucky to have him. He's the reason why I'll be buying my next MB at MB of Hoffman Estates. More

Excellent Service without unnecessary work. Technician did not force me to do additional services for making Invoice bigger. Services were performed within our budget. Also used PROMO code to s Technician did not force me to do additional services for making Invoice bigger. Services were performed within our budget. Also used PROMO code to save some money. More

Good service. Went there to fix the mirror and windshield. Julio take care of my car and make sure they are clean after the service windshield. Julio take care of my car and make sure they are clean after the service More

Typically Excellent Service Service here has been great for the 10 years I have purchased cars from them. Fast, courteous, and clean. There is always a loaner as long as you re Service here has been great for the 10 years I have purchased cars from them. Fast, courteous, and clean. There is always a loaner as long as you request one. Service is one if the reasons I will be buying my 4th car from them shortly. More

Repair was pretty quick. Julio did an excellent job from start to finish and actually went above our expectations. Everything was handled professionally and he kept us up to date on all things related. start to finish and actually went above our expectations. Everything was handled professionally and he kept us up to date on all things related. More

Excellent, my service advisor was punctual and very responsive to my concerns and worries. Overall I will continue to have my car serviced at this dealership. responsive to my concerns and worries. Overall I will continue to have my car serviced at this dealership. More

EXCELLENT! Great service. Everyone was friendly, efficient and very helpful. Car was very clean when I picked it up. I will definitely service my car here in Great service. Everyone was friendly, efficient and very helpful. Car was very clean when I picked it up. I will definitely service my car here in the future!! More