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Mercedes-Benz of Hoffman Estates - Service Center
Hoffman Estates, IL
304 Reviews
304 Reviews of Mercedes-Benz of Hoffman Estates - Service Center
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April 07, 2020
Very pleasurable in spite of pandemic. Matt Price: Courteous, knowledgeable, following pandemic rules, thorough on all aspects of service, loaner as long as i needed it, freshly cleaned car Matt Price: Courteous, knowledgeable, following pandemic rules, thorough on all aspects of service, loaner as long as i needed it, freshly cleaned car upon delivery. Julio Ramirez also greeted me - from a distance - just to be courteous. Julio has serviced my car as well as Matt. Thank you, all. More
by RGFLYER1
Verified CustomerEmployees Worked With
Other Employees :
Also, gentleman who set up loaner and girl with whom I paid for the service., Matthew Price
April 06, 2020
7 years maintenance Very pleased with your service. You went beyond my expectations and even took care of my car problems covered by warranty. Thanks to Julio Ramirez and Very pleased with your service. You went beyond my expectations and even took care of my car problems covered by warranty. Thanks to Julio Ramirez and your technicians for a job well done. Also thank you for the nice loaner. More
by FALMORADIE
Employees Worked With
April 03, 2020
Excellent customer service! Appreciated the car home pick up and return. Wojciech Rogoz did an outstanding job! Appreciated the car being disinfected on return. great job! up and return. Wojciech Rogoz did an outstanding job! Appreciated the car being disinfected on return. great job! More
by NEILMURPHY545
Employees Worked With
April 01, 2020
Could not have asked for anything more ! Service was for recall. But also had problem with squeaking brakes when cold. Brake linings were replaced. Car was washed and cleaned. It looked li Service was for recall. But also had problem with squeaking brakes when cold. Brake linings were replaced. Car was washed and cleaned. It looked like brand new ! More
by JOHNJANOWIAK
Employees Worked With
March 31, 2020
Excellent, above and beyond service, appreciate the pick up and delivery of my car, My car is clean and took care all the issue very well as he promised. Julio Ramirez did excellent job. and also the 2 guys up and delivery of my car, My car is clean and took care all the issue very well as he promised. Julio Ramirez did excellent job. and also the 2 guys that picked and dropped off my car, very pleasant, Sorry I didn’t get their names. More
by Nida Gonzales
Employees Worked With
March 31, 2020
Shows that they care about giving the best service. Like that I was recognized when I pulled in by my representative. Julio is great! He should get a bonus! that I was recognized when I pulled in by my representative. Julio is great! He should get a bonus! More
by VANESSAADAMS3453
Employees Worked With
March 30, 2020
wonderfull 10 times better than motor works everything i wanted to repair was done and it seemed like everybody envolved went out there way to make it right. 10 times better than motor works everything i wanted to repair was done and it seemed like everybody envolved went out there way to make it right. More
by PEARSON888
Employees Worked With
March 29, 2020
Very clean dealership providing excellent service. Julio was courteous and very attentive to my needs. He listened carefully to my requests to vehicle servicing letting me know of the costs involved. was courteous and very attentive to my needs. He listened carefully to my requests to vehicle servicing letting me know of the costs involved. More
by HOME4ZIP
Employees Worked With
March 27, 2020
easy process Painless to get my vehicle serviced. Appreciate you picking up the vehicle and returning it completed before 4pm. You left a loaner vehicle, which I n Painless to get my vehicle serviced. Appreciate you picking up the vehicle and returning it completed before 4pm. You left a loaner vehicle, which I never had to use. Thank you. More
by jalongi
Employees Worked With
March 27, 2020
Rob Fragoso went above and beyond the call of duty. Because of him, I will always bring my car for service at Mercedes Benz of Hoffman Estates. The previous owners were the worst. Never returned calls, Because of him, I will always bring my car for service at Mercedes Benz of Hoffman Estates. The previous owners were the worst. Never returned calls, never followed up. Garbage. I'm extremely pleased with Zeigler. More
by MIKEANNINOS
Employees Worked With
