Mercedes-Benz of Hoffman Estates - Service Center

Great service as always. I am happy to service my sprinter here . Omar and the service team are very knowledgeable , professional and always deliver a great service . Thank you ! sprinter here . Omar and the service team are very knowledgeable , professional and always deliver a great service . Thank you ! More

Professional service, our service person wonderful and helpful and made us feel as to why we chose Mercedes and why we drive a great car helpful and made us feel as to why we chose Mercedes and why we drive a great car More

Omar and Bob great guys. Great service, honest and professional people. I service all my fleet with them (about 22 sprinters). Would highly recommend them. professional people. I service all my fleet with them (about 22 sprinters). Would highly recommend them. More

Great service and customer service. They provided me with a loaner vehicle so I could go go. Very proper communication. Jason is great! Clean car! a loaner vehicle so I could go go. Very proper communication. Jason is great! Clean car! More

Excellent service, timely and accurate. Robert is great. Excellent service, timely and accurate. When I call for appointment, I get the person I need (Robert) in a very timely fashion and he takes care of m Excellent service, timely and accurate. When I call for appointment, I get the person I need (Robert) in a very timely fashion and he takes care of my needs promptly and properly. If any issue occurs afterward, he takes care of it. More

Above and Beyond A warning signal indicating a problem with the operation of the engine occurred in my GLC2300., The response from the online attendance and roadside A warning signal indicating a problem with the operation of the engine occurred in my GLC2300., The response from the online attendance and roadside assistance person was immediate and exceptional. More

Excellent customer service Rob was wonderful, and they did a great job with social distancing and sanitizing my vehicle when service was complete! Big shout out to them for tak Rob was wonderful, and they did a great job with social distancing and sanitizing my vehicle when service was complete! Big shout out to them for taking care of customer during the Covid19. More

Great service and staff. Omar is the guy you want to work with. He is very knowledgeable and explains everything about the work. I’m very happy with them. Damir with. He is very knowledgeable and explains everything about the work. I’m very happy with them. Damir More

Omar is the greatest I continue to have all my Sprinter service done at your location because of the wonderful attention given to me by Omar. He is the face of your deale I continue to have all my Sprinter service done at your location because of the wonderful attention given to me by Omar. He is the face of your dealership and represents you well. More

I brought my vehicle in for an issue. Mr. Fragoso took care of the issue and pointed out several other serious issues with my vehicle and fixed them promptly. Unparalleled service. care of the issue and pointed out several other serious issues with my vehicle and fixed them promptly. Unparalleled service. More