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Mercedes-Benz of Hoffman Estates - Service Center

Hoffman Estates, IL

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304 Reviews

304 Reviews of Mercedes-Benz of Hoffman Estates - Service Center

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May 23, 2020

great This is the best Mercedes dealership. They are honest people who take care of the people. I would recommend to anyone who wants a Mercedes. They go ab More

by 4820NORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt McGinn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wojciech Rogoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Piotr Siemieniuk
May 29, 2020 -

Mercedes-Benz of Hoffman Estates responded

Thank you! Nice to hear.

May 22, 2020

Great service from sales to service department. Accommodating. Mike from sales and Peter in service are the best! Thanks for all your help. The wait time was short and they are very friendly. Made More

by FIDAKZ
Recommend Dealer
Yes
Employees Worked With
Peter C.
May 29, 2020 -

Mercedes-Benz of Hoffman Estates responded

Appreciate you sharing your experience. Congratulations on being a part of the Zeigler family!

May 22, 2020

Wojtek very helpfull and professional, service was provided on time and issue with the car was fixed, online payment method was quick and easy too, thank you More

by norek117
Recommend Dealer
Yes
Employees Worked With
Wojciech Rogoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Mercedes-Benz of Hoffman Estates responded

Thank you for the five stars.

May 22, 2020

The level of service was at the highest standard as I have come to expect from Mercedes of Hoffman Julio and the team went out of their way to provide me with everything I needed and I greatly appreciat More

by CLBILISSIS
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Mercedes-Benz of Hoffman Estates responded

We appreciate your feedback and you as our customer.

May 21, 2020

Jason always does a fine job. I also appreciated having car returned to my home when service completed. Like the new exit out on to Golf Rd! Thx! More

by FRED.AIGNER1
Recommend Dealer
Yes
Employees Worked With
Bennie, Jason Palmer
May 20, 2020

excellent service- again Every service coordinator I have worked with, especially Robert Fragoso and Wojciech, are helpful, courteous, and efficient. Service is the reason I c More

by CMCCLENDON0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Fragoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wojciech Rogoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020

Best Service Ctr. - from start to finish ! Professional, helpful, and efficient experience. Treated very well, as usual. Professional, helpful, and efficient experience. Treated very well, a More

by DRKAF14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Smith
May 19, 2020

Julio did a great job with the servicing of my vehicle as usual, I like dealing with one person and he’s that guy. I really appreciate the effort he put forward. More

by TERRENCE.MCELROY
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2020

job complete Very pleased with Omar C help.. He want above and beyond what he had to. Thanks from Consumers packing Company . The van was fixed perfect. More

by MKLEEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar C
May 18, 2020

Service Review The representative that took my service appointment was very nice (forgot the name). I realized that I have a conflict on that day so I left a message More

by RickP
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Price
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