Mercedes-Benz of Hoffman Estates - Service Center

Julio had amazing service! The o my issues we had were the service drivers needed to know who they were giving cars too. Also on the day they were supposed to bring my car back after service they were an the service drivers needed to know who they were giving cars too. Also on the day they were supposed to bring my car back after service they were an hour late. More

Super service Brought car in because of engine hesitation. Diagnosed as a bad fuel injector but also found cam sensors were leaking. They replaced the bad parts a Brought car in because of engine hesitation. Diagnosed as a bad fuel injector but also found cam sensors were leaking. They replaced the bad parts and after a xxxx up, upon picking up the car, it now runs perfectly. More

Service was for routine and expected items. Service was completed accurately, on time, and within the cost structure that was discussed. Written guidelines were provided for future work. No addi Service was completed accurately, on time, and within the cost structure that was discussed. Written guidelines were provided for future work. No additional charges were made. More

Excellent service , great communication, overall top notch experience. Wojtek can handle most demanding customers ,me included , with a smile and curtesy . Will definitely come back ! notch experience. Wojtek can handle most demanding customers ,me included , with a smile and curtesy . Will definitely come back ! More

Great service I was able to get my service done quickly. I was able to get a rental car and the service was great from the moment I arrived to the moment I went ba I was able to get my service done quickly. I was able to get a rental car and the service was great from the moment I arrived to the moment I went back and picked up my car. More

Simply Amazinggg They really go above and beyond and make sure that you go out of the door 100% satisfied. I have always been pleased with the service at this locati They really go above and beyond and make sure that you go out of the door 100% satisfied. I have always been pleased with the service at this location. The best I have ever had owning any car in my life.Way to go and please keep up the good work guys. More

Jullio is very attentive to my needs and schedule. Have been going to this dealership for service for over 7 years and have always had my car taken of to my satisfaction. Personnel are friendly and th Have been going to this dealership for service for over 7 years and have always had my car taken of to my satisfaction. Personnel are friendly and the waiting area is clean and comfortable. More

Great service Brought my car and service my car there. Great people and service from start to end at this dealer. They are really pleasant to work with. Thank you! Brought my car and service my car there. Great people and service from start to end at this dealer. They are really pleasant to work with. Thank you! More

Service was finished on time Everything was explained & Service was finished on time Everything was explained & estimate was given before work started Car was clean and washed Easy to make an appointme Service was finished on time Everything was explained & estimate was given before work started Car was clean and washed Easy to make an appointment for same day More