Mercedes-Benz of Hoffman Estates - Service Center

Sprinter van maintenance Piotr was excellent, as always, in being VERY RESPONSIVE and good person who takes a genuine interest in his customers. The reason i service my van a Piotr was excellent, as always, in being VERY RESPONSIVE and good person who takes a genuine interest in his customers. The reason i service my van at MB Hoffman Estates is because of Piotr and also quality of experience at MB HE. More

there was never a problem I bought a few cars in this company, I am satisfied when it comes to service and there is always a problem, we are able to solve it together and every I bought a few cars in this company, I am satisfied when it comes to service and there is always a problem, we are able to solve it together and everything works out always okay More

Big thanks to Robert! Working with Robert was easy and he provided excellent service. He kept in contact with me regarding my vehicle and explained what the process would c Working with Robert was easy and he provided excellent service. He kept in contact with me regarding my vehicle and explained what the process would consist of. He answered each one of my questions thoroughly. Would recommend him and this service department for anyone looking for top tier service from start to finish! More

OIL & FILTER CHANGE/TIRE ROTATION A Big Thanks to everyone here @ the dealership. Very professional, efficient & courteous from the beginning to end of my service appointment. All my q A Big Thanks to everyone here @ the dealership. Very professional, efficient & courteous from the beginning to end of my service appointment. All my questions were answered. This group goes above & beyond in customer service! More

Great Service Team Service is excellent. Always a great experience. Bob heads up a great crew. The porter who shuffled the car was also great. Sorry can not recall his Service is excellent. Always a great experience. Bob heads up a great crew. The porter who shuffled the car was also great. Sorry can not recall his name. More

Jason is always friendly and does exactly what he says, when we discuss service on my car. Jason is a Star in your dealership, and a perfect example for all members of your team to follow. I like that when we discuss service on my car. Jason is a Star in your dealership, and a perfect example for all members of your team to follow. I like that your dealership is always spotless. More

Big thanks to Robert keeping in contact throughout and for providing detailed explanation of the issue. Definitely would recommend 👍🏻 The service was excellent and I also got a loaner while my car was b for providing detailed explanation of the issue. Definitely would recommend 👍🏻 The service was excellent and I also got a loaner while my car was being fixed which was very helpful! More

Awesome service Great experience with Rob Fragoso in service!! Had some minor issues and he and his team got me going again with no issues. Highly recommended!! Great experience with Rob Fragoso in service!! Had some minor issues and he and his team got me going again with no issues. Highly recommended!! More

Very satisfactory This is one of the best MB dealers in the Chicago Area. I will recommend it to anyone interested in buying a brand new mercedez-benz. This is one of the best MB dealers in the Chicago Area. I will recommend it to anyone interested in buying a brand new mercedez-benz. More

Keeping my classic in top running condition My 2004 SLK320 roadster, Lorelei, is my pride and joy. Nowadays when something goes wrong, it really goes wrong!! 16-year-old wiring and sensors hav My 2004 SLK320 roadster, Lorelei, is my pride and joy. Nowadays when something goes wrong, it really goes wrong!! 16-year-old wiring and sensors have their limits. That said I have had her serviced at this same dealer her entire life. I always feel comfortable taking her there and have the peace of mind to know she is in GREAT hands. Thank you for taking great care of her, now she is safely back home in the garage! More