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Mercedes-Benz of Hoffman Estates - Service Center

Hoffman Estates, IL

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304 Reviews

304 Reviews of Mercedes-Benz of Hoffman Estates - Service Center

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June 12, 2020

The car is running and sounds much better, thank you!! The car was dropped off dirty, it would have been nice if the outside was clean! More

by MAYA3DRAKE
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : THE GIRL WHO TOOK MY INSURANCE AND ID INFO WAS VERY NICE!!!
June 11, 2020

Very nice, no hassle experience I love Mercedes-Benz of Hoffman Estates. They treat me nice. The dealership is cleaner than my house. I would live there if I could. Jason Palmer and More

by PUDATSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Palmer
June 11, 2020

Very professional and helpful. Clean and prompt service from service department. I would definitely use them again. Robert went out of his way to make sure I was happy with my experience. More

by CMBARSANO
Recommend Dealer
Yes
Employees Worked With
Robert Fragoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2020

On time followed instructions Asked to not wash, which was followed , maintenance check performed no charge. Matt was friendly and helped find the waiting area, will return again. More

by WDBAUGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Price
June 10, 2020

This is the best place to spoil your vehicle!! Especially Julio from service department is the professional master on his business! Wanna say again really appreciate guys!!;) More

by Becks
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2020

Great experience with my GLB. Minimal wait in the nice waiting room Always pleasure doing with Mike Connolly. Great place to do business with Ziegler More

by golubki08
Recommend Dealer
Yes
Employees Worked With
Mike Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2020

Jason was great! My only piece of feedback is true prices Mercedes charges for some of its smaller services and parts. That is not the fault of Jason he was wonderful and did everything he could for a great More

by TC
Recommend Dealer
Yes
Employees Worked With
Jason Palmer
June 08, 2020

I just Love Hoffman estates Mercedes there friendly they care about you! They have Great customer service! They really look out for the family! I will be buying my next Mercedes from them too! More

by CHANELJENNINGS79
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2020

Great service experience I had taken my vehicle in for service at another dealer and had nothing but issues that went on for a year. Since my service with Mercedes-Benz of Ho More

by DMALECKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2020

Horrible Customer Service Unacceptable! Stay away from this dealer! I have been trying to get new set of summer tires on my S 63 AMG for a week now. I requested tires pricing f More

by yildizattila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Ciesielski
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