Mercedes-Benz of Hoffman Estates - Service Center
Hoffman Estates, IL
304 Reviews of Mercedes-Benz of Hoffman Estates - Service Center
The service that you provide is world class. The staff is very knowledgeable and very helpful. They go the extra mile to me feel like the customer matters. is very knowledgeable and very helpful. They go the extra mile to me feel like the customer matters. More
I have been looking for a perfect car for quite awhile. And I’ve reached out to this Mercedes dealership and had a pleasure to speak to this sales lady Ilona. She was super nice and helpful. Explained me e And I’ve reached out to this Mercedes dealership and had a pleasure to speak to this sales lady Ilona. She was super nice and helpful. Explained me everything about a lot of models and their characteristics. I talked to her for over an hour and she was very professional and patient with me for the whole time, answering all of my questions and recommending the best models and price options for me.I had a great experience with her and definitely recommend to reach out to her for the best service and advices! More
Great Service Appreciate the prompt service when I brought the car in without an appointment. Grateful to have someone keeping track of when I had service before an Appreciate the prompt service when I brought the car in without an appointment. Grateful to have someone keeping track of when I had service before and not duplicating what wasn't needed! More
Brake job on my GL 450 pleasure to work with Jason, i just take my GL 450 to Jason Palmer after that he takes care of everything, he does all necessary service even recall pleasure to work with Jason, i just take my GL 450 to Jason Palmer after that he takes care of everything, he does all necessary service even recalls are also done with mentioning, excellent!! Thank you for a great experience. We will definitely be back soon! More
I am amazed by the quality of service at Mercedes of Hoffman Estates. Robert is very hard working, always makes sure everything is top notch! Hoffman Estates. Robert is very hard working, always makes sure everything is top notch! More
Very expeditious group-pleasantly hospitable and overall — Better Than Terrific- Better than Terrific - Better than Terrific- Better Than Terrific -Better Than Terrific- Better Than Terrific — Better Than Terrific- Better than Terrific - Better than Terrific- Better Than Terrific -Better Than Terrific- Better Than Terrific More
Went in for a service over the weekend and as always they do an outstanding job. They ended up finding a coolant leak, put me in the loaner immediately. The job was finished the same day. do an outstanding job. They ended up finding a coolant leak, put me in the loaner immediately. The job was finished the same day. More
The service department as a whole is top notch. Only feedback is for the service Dept member needs to slow down when communicating details. Felt rushed. feedback is for the service Dept member needs to slow down when communicating details. Felt rushed. More
Service visit for tires to be replaced Jason ordered the tires for me, set up the appointment for me, and my tires installed balanced and aligned great service thank you much Michae Jason ordered the tires for me, set up the appointment for me, and my tires installed balanced and aligned great service thank you much Michael Marando More
Great Service Vehicle was repaired perfectly and on-time. It was also washed and cleaned.. No problems, no complaints. Tire repaired like new and appreciate the l Vehicle was repaired perfectly and on-time. It was also washed and cleaned.. No problems, no complaints. Tire repaired like new and appreciate the loner provided. More