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Mercedes-Benz of Hoffman Estates

Hoffman Estates, IL

4.8
1,152 Reviews
Mercedes-Benz of Hoffman Estates| For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company
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1000 West Golf Rd

Hoffman Estates, IL

60169

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Showing 1,152 reviews

July 14, 2017

Wonderful customer experience Greg was polite and great to work with on the purchase of a previously owned vehicle. Though he wasn't able to get us down to the price we would have More

by masonmow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Rodriguez, Gregory Esquitin
Jul 14, 2017 -

Mercedes-Benz of Hoffman Estates responded

Thank you for taking the time to share your experience with us, We are happy to hear you were happy with the level of service provided by Greg and consider it a wonderful customer experience. We look forward to continue to provided a wonderful ownership experience as well. Welcome to the Circle.

July 13, 2017

Terrible Service Recommended multiple expensive unnecessary services. Not trustworthy. The customer service representative (Julio) was not polite and instead of being More

by Mercedes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julio Ramirez
Jul 14, 2017 -

Mercedes-Benz of Hoffman Estates responded

We are sorry to hear you had a bad experience with our Service Department. We would like to look into this matter. If would not mind, please send your contact information to reviews@motorwerks.com or call directly to 224-205-3414. We strive to make every experience a positive one. Thank you.

June 26, 2017

Best Customer Experience Ever! The overall experience was great. David Snyder was the most friendly, patient, and wholesome person I have ever meet. He made purchasing a car simpl More

by Kaval
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Snyder
Jun 27, 2017 -

Mercedes-Benz of Hoffman Estates responded

Congratulations on finding your dream car. We were very happy to hear that David Snyder provided an amazing experience for you. Enjoy your vehicle and Welcome to the Circle.

June 21, 2017

Great Experience I worked with David Snyder on a used vehicle, he was very polite and pleasant to work with. While the vehicle wasn't the one I ultimately chose, I ca More

by RJ45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Snyder
Jun 22, 2017 -

Mercedes-Benz of Hoffman Estates responded

Thank you for sharing your experience with David Snyder at our Mercedes Benz Hoffman Estates. Like David, our teams are passionate about providing an exceptional experience for our customers. Purchasing a vehicle should remain an exciting and enjoyable experience throughout the journey. We look forward to working with you again in the future.

June 13, 2017

Looking for a car. The sales person, David Synder, did a wonderful job at explaining everything about the car that I was looking at. He made my experience very pleasant More

by peter85
Recommend Dealer
Yes
Employees Worked With
David Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2017 -

Mercedes-Benz of Hoffman Estates responded

Thank you for sharing your experience with us. We are thrilled to hear that David Synder rocked in providing a memorable buying experience for you. We are so happy you chose to come to Mercedes Benz Hoffman Estates. Welcome to the Circle!

June 08, 2017

Very Comfortable The sales person David Snyder and the new Car sales Manager Tom were great. Very polite and decent to the customers. We wish them all best in their sa More

by RENCHI VARGHESE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Herwehe, David Snyder
Jun 08, 2017 -

Mercedes-Benz of Hoffman Estates responded

Thank you for your 5-star review. We are happy to hear that David provided a comfortable experience for you. Welcome to the Circle.

June 03, 2017

Great experiance Me and my husband are very happy with our purchase. Piotr help us to choose the perfect car. He made this transaction very smooth. He is very knowledg More

by Monika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Piotr Siemieniuk
Jun 05, 2017 -

Mercedes-Benz of Hoffman Estates responded

Thank you for your 5-star review Monika and sharing your experience with us. We are thrilled that Piotr made your buying experience one to remember for both you and your husband. We look forward to seeing you again. Welcome to the Circle.

June 02, 2017

Smooth buying experience! It was an awesome buying experience.The moment I walked into the dealership I was greeted by a enthusiastic sales person.Collected the information of More

by 1stAssistHHC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob and Nicole, David Snyder, Mark Austin, Kelly Rodriguez
Jun 05, 2017 -

Mercedes-Benz of Hoffman Estates responded

Thank you for the sharing your experience and the 5-star review! Our Mercedes Benz team is passionate in creating a positive experience for our customers. We are thrilled that your buying experience was informative, accommodating and smooth. Thank you for choosing Mercedes-Benz of Hoffman Estates. Welcome to the Circle.

May 15, 2017

Great dealership - Salesman even better David Snyder I was shopping for couple of weeks for a car. I finally narrowed it down to 2 vehicles. They both happened to be at MW. One was at Mercedes and the ot More

by Khurram Younus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Herwehe, John Kyriakopolous, David Snyder
May 16, 2017 -

Mercedes-Benz of Hoffman Estates responded

Thank you sharing your experience with David Snyder and the Mercedes Benz Hoffman team. We were so happy to hear about your positive experience with us. Our team strive to deliver an exceptional experience and we are pleased that David did just that for you. Thank you for choosing us to earn your business. Welcome to the Circle.

May 07, 2017

Great dealership and outstanding service!!! David Snyder is one of the best salesmen that I've ever met. He is very nice, responsible, knowledgeable, intelligent, and most importantly he is very More

by Milana Bash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Rodriguez,, Tom Herwehe, John Kyriakopolous, David Snyder, Mark Austin, Bob Donnan
May 08, 2017 -

Mercedes-Benz of Hoffman Estates responded

Thank you for the review and for the kind words about David! We are so glad to hear about your experience. Welcome to the circle.

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