Mercedes-Benz of Hoffman Estates

Many friendly faces Extremely satisfied with this dealership and it’s staff! My salesman Atanas went above and beyond to make sure I left satisfied and even followed up w Extremely satisfied with this dealership and it’s staff! My salesman Atanas went above and beyond to make sure I left satisfied and even followed up with me to check on my experience there after. Thank me everyone for working with me and for getting me my dream vehicle! More

Great Customer Service! The team was very focused on giving us the best treatment in our visit. Atanas, Frank and Patrick helped out very much while choosing our vehicle. Jos The team was very focused on giving us the best treatment in our visit. Atanas, Frank and Patrick helped out very much while choosing our vehicle. Jose Gomez at finance made us feel comfortable in the transition and Jose Garcia helped us out alot to get to know our new GLE350 More

Great Derian was great help as well as the dealership...trust me I was not the greatest client and they work with me to get the best deal possible under my Derian was great help as well as the dealership...trust me I was not the greatest client and they work with me to get the best deal possible under my circumstances!!! More

Mercedes Dream This man was really nice talking and he helps me a lot to make o right decisions and buy Mercedes from your dealership. Give him a bonus of 500 $ for This man was really nice talking and he helps me a lot to make o right decisions and buy Mercedes from your dealership. Give him a bonus of 500 $ for the best service! More

Excellent staff and great buying experience Raul was very patient and very helpful throughout the buying process. I initially went the buy a different car and went through the paperwork on a Fri Raul was very patient and very helpful throughout the buying process. I initially went the buy a different car and went through the paperwork on a Friday. Later on I changed my mind and decided to go with a different car over the weekend. Raul was available over the weekend to talk me through the steps and then finished all the paperwork by noon on Monday. I had to simply go in and collect the car keys. Excellent service! More

First Class Expierence My experience working with Mercedes-Benz out of Hoffman Estates was one of the best car buying experiences I’ve ever went through. To start off they My experience working with Mercedes-Benz out of Hoffman Estates was one of the best car buying experiences I’ve ever went through. To start off they allowed me to test the car out for a 24 hour period to make sure I was completely comfortable with the vehicle. Furthermore, the procuring process was extremely smooth. Their entire team from Atanas, his manager Frank, to the insurance contact, the mechanic, and down to the credit team were very professional. i would highly recommend buying a vehicle here. First class!! More

Bertin Covarruvias Very easy purchase Bertin Covarruvias Was very nice and easy to talk to him he deliver the car At my job no problem The entire crew was nice and ver Very easy purchase Bertin Covarruvias Was very nice and easy to talk to him he deliver the car At my job no problem The entire crew was nice and very friendly I would recommend buying a car from them and I think I will buy my second car also from them More

Great service Pleasant, painless and friendly service. Salesman took time to understand our needs and made right suggestions based on them. I would definitely reco Pleasant, painless and friendly service. Salesman took time to understand our needs and made right suggestions based on them. I would definitely recommend their services. More

Honest and straight to the point Ronnie was very straightforward and honest from the start. He was personal and not pushy at all. During negotiations on price, he was fair and consis Ronnie was very straightforward and honest from the start. He was personal and not pushy at all. During negotiations on price, he was fair and consistent. After a few offers and counter offers, we agreed to an out the door price which ended up being much lower than the original asking price. When I came back the following day to drop of my payment, he made sure I did not have to wait in line and got me to the general manager asap. I am someone who is not fond of most dealers as I prefer to buy cars from owners on Craigslist, etc. However, if you are looking for a Mercedes, I strongly recomend Ronnie. He will give you no BS, is willing to negotiate, and you'll end up with a fair price. More

Smooth and easy experience Purchased a used vehicle this week, the sales team at MB-Hoffman was Austin Terry and Tom Herwehe. Very easy to work with and the process was smooth Purchased a used vehicle this week, the sales team at MB-Hoffman was Austin Terry and Tom Herwehe. Very easy to work with and the process was smooth and easy. Good follow up already after the sale as well. Definitely recommend both these gents and the dealership. More