Mercedes-Benz of Hoffman Estates

Professional, quick service, quality vehicle, priced right Raul was great, he came in on his day off to help me. Car was ready to drive when I arrived. Loses the deal about an hour later. Very happy Raul was great, he came in on his day off to help me. Car was ready to drive when I arrived. Loses the deal about an hour later. Very happy More

Excellent Customer Support I wanted to write a few words in appreciation for the excellent customer service I've been receiveing as a customer from my sales rep Piotr Siemieniuk I wanted to write a few words in appreciation for the excellent customer service I've been receiveing as a customer from my sales rep Piotr Siemieniuk and Jose Gomez who handled the finance for me at Mercedes of Hoffman Estates. Piotr has been extremely responsive to my needs and he goes the extra mile to ensure my requests are fulfilled to my expectation in a timely manner. Thanks to Jose as well for a smooth and speedy services with getting the loan financed. More

Excellent service for a first time luxury brand buyer Having told Bertin that this was the first time that I am considering buying a luxury brand, he actually sat me down and spent a lot of time explaini Having told Bertin that this was the first time that I am considering buying a luxury brand, he actually sat me down and spent a lot of time explaining details about the Mercedes brand, the various options and things to consider and more importantly, what mattered to "me" the most. Not even once did he push me into deciding nor forced me. I visited him a few times after that and it was the same service every time. I have never come across a car salesman with this much patience. His manager Frank was also the same. Never pushed and you can tell he is working for you to get you the best deal. I did buy the car thru Bertin as I had terrible experiences at other brands and the car had exactly what I needed and I knew I could rely on Bertin, Frank and the dealership. The person who provided the hands on training on car features was great as well and I met him a few times after that. He is always willing to help. I am now back after 3 months looking to upgrade my wife's car and working with Frank and Bertin once again. More

Drop top Hoffman Estates is a top notch dealership. Raul was outstanding and made sure everything went smoothly. I would do business with them again for sure Hoffman Estates is a top notch dealership. Raul was outstanding and made sure everything went smoothly. I would do business with them again for sure More

Excellent place to buy a car Atanas was very helpful in finding the right car for us. He was very patient with us and didn't try to push to buy a car (no pressure). I really enjoy Atanas was very helpful in finding the right car for us. He was very patient with us and didn't try to push to buy a car (no pressure). I really enjoyed doing business with him, and would highly recommend him to other potential buyers. He has a great knowledge about cars and will understand what you need. More

Awesome experience and really helpful. He’s the best and willing to do anything to help us met our needs. I would recommended this to anyone and really helpful. He’s the best and willing to do anything to help us met our needs. I would recommended this to anyone More

Great sales stuff(Peter is the best) I purchased second Mercedes from Mercedes Benz of Hoffman Estates. I really think they are the best in Chicagoland if it comes to buying a car. Great I purchased second Mercedes from Mercedes Benz of Hoffman Estates. I really think they are the best in Chicagoland if it comes to buying a car. Great customer service, they treat you as a king. I would definietely recommend them to anyone More

Mercedes if Hoffman Estates I gave 5 stars to this Dealer and salesman for great customer service and prompt attention to detail. Raul thank you for listening to my needs, you we I gave 5 stars to this Dealer and salesman for great customer service and prompt attention to detail. Raul thank you for listening to my needs, you were patient and very helpful throughout the entire process. More

E-400 Purchased a 2017 e-class coupe from Bertin, very good sales person, and was able to sell me the automobile at a very fare price. I would recommend doi Purchased a 2017 e-class coupe from Bertin, very good sales person, and was able to sell me the automobile at a very fare price. I would recommend doing business with Bertin Covarruvias. More

Thank you Derian was great... He was patient in helping me look at several cars before finally making a decision. Nice guy, good at following up without pressur Derian was great... He was patient in helping me look at several cars before finally making a decision. Nice guy, good at following up without pressure. After being at other dealerships, I was happy to have given him my business. I'd recommend him to friends for sure. My only issue with the dealership was that their credit card machine wasn't working when I made my purchase. Everything else went well. Another young man helped show me all of the bells and whistles before I drove off and he was friendly and did a great job too. More